“Needed a new washer. Bought a clean unit here with one little dent (not sure if it was new or used) for about 1/3 the cost of the cheapest new one at Lowe’s, took it home, hooked it up and washed a load of laundry. Machine worked perfectly. That’s the kind of deal I was looking for. If you’re like me this is the place to buy your appliances.”
“Jason from plumbing is amazing. I needed help finding something and asked him (after asking two associates who pointed me in the wrong direction) he knew exactly what I was looking for and walked me there! Now that’s great customer service! Thank you Jason”
9:30AM - 5PM
1836 W Virginia St Suite 105, McKinney
Appliances
“Fantastic company and great people to work with. They were friendly and knowledgeable. My machines were repaired quickly and efficiently, in one weeks time as promised. very pleased with the results.”
“Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..”
“I have to give a big shout out to Johnny! I had been to three of the big box stores to find my shower Ceramic Disc Cartridge Replacements. I was told Ferguson would have the part. So going there was my last hope of getting my shower back up and working in a relative short time. I check the on the wall for the part I needed. I did not see it. I waited and finally was able to approach the counter to inquire if they had the part which I had in my hand. Without even looking at the part he said to check over on the wall. And if it wasn’t there I would have to contact the mfg. so just to be sure I went to the wall to check again. Nope not there. Then Johnny came over and asked if I needed any help. He took my part and examined it. He did not see a direct replacement. But he found one on the wall that he said would work. But then he took the part over to a chart on the wall. After a few minutes he went over to his computer and just like that he came up with the exact replacement at one of the big box stores. I was so relieved. I went in line in received the parts the next day. Now that is what I call customer service! I will gladly recommend Johnny to anyone needing plumbing parts. I appreciate everything he did to help get my issue resolved. Thank you Johnny!!!!
Johnny gets 5 stars but I took off one star for the first guy who sluffed me off because he couldn’t be bothered.”
“Chris and his team are so friendly and helpful. I recently had a personal emergency and my next payment was due. Not only did the team member assist me in a payment arrangement, they showed genuine concern for the unforeseen circumstances I was in. Chris and his team have earned my business and respect for life. I definitely won’t be using any other lease to purchase business. Thank you Chris and the McKinney location team.”
6AM - 10PM
Home Depot, 252 N Custer Rd, McKinney
Appliances
“Shakeiya is very kind and funny, we came in to get a stud finder and screws and ended up at the self checkout laughing and exchanging stories with her. From our short interaction with her I just knew I had to leave her a good review and let everyone know she made our experience more comfortable and enjoyable all around.”
6AM - 10PM
1515 N Central Expy N, McKinney
Appliances
“To the older gentleman with the bright blue eyes thankyou for saving my life another day 💙 you never know who’s going through things so it’s good to be nice to everyone and I can see he lives in that mindset. Knowledgable and kind. Thankyou”
“I had an outstanding experience at Home Depot thanks to Christine and the manager, Blake\. I placed an online order, but it wasn’t completed correctly when I applied my coupon\. Instead of simply telling me there was nothing they could do, they both went above and beyond to resolve the issue\.
Christine was patient, knowledgeable, and genuinely committed to helping\. Blake stepped in and worked with her to make sure every eligible coupon was applied correctly\. They put in the extra effort to help me save money, and their dedication made all the difference\.
Excellent customer service like this is rare these days, where too many places seem to treat helping customers as an optional side quest\. Christine and Blake proved that professionalism, teamwork, and a positive attitude still exist\. I left the store happy, appreciated, and grateful for their outstanding support\.
Thank you, Christine and Blake, for making this such a pleasant experience\. Home Depot is lucky to have employees like you\!”
6AM - 10PM
1515 N Central Expy N, McKinney
Appliances
“Koel was phenomenal!! The storms that hit Anna were destructive. I woke up to two areas of my fence completely blown apart. Koel was amazing and went above and beyond service. I walked into the store on the verge of tears, and walked out, completely satisfied, and laughing. They made a bad experience into an east fix. I also needed a drill, and Matthew came right over with a huge smile, offering his assistance. These two guys truly made a difference.”
“We want to publicly acknowledge Abraham at the McKinney Geek Squad! Abraham went far above all of the help. What we all thought just wiping my cell phone was going to be an easy fix, it became an ongoing nightmare, but Abraham refused to give up. He helped fix my phone. He deserves any and all recognition that the Geek Squad can and should recognized him for. Do you want to be treated as important? You go and asked for Abraham's assistance! I guarantee you will not be disappointed!”
“I’ve been a member for a long time now people go up to you people ask you actually like hey what’s up? Do you need help so there’s a lot of that going around and I appreciate that and is the reason why I’m still a customer in a loyal membership customer.”
“Edwin is extremely passionate about his business. He definitely goes above & beyond to accommodate your needs and your budget. Inlove my Speed Queen Set!!!!!!”