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“I don’t leave reviews ever, but I am today!! As a business owner myself, I know how hard it is to find good workers and I just left thoroughly impressed being helped by a lady named Jody. She ran this place like she owned it! She took so much pride and everything. She said everything she did from the way this place looked. It was spotless. I was so highly impressed with her that I had to say something to her..
I don’t know who her boss is, but I asked for her manager or her uppers information to call and let them know how professional an amazing she was. Keep up the good work, Jody!!! You impressed me today?”
“The staff at this location were so friendly and helpful. I loved working with them. Very organized, clean and easy to work with. Fun experience, and those are hard to come by these days!”
“If you need storage, go see Samantha at Advantage Storage! We had a need for several units while moving between homes. Samantha went above and beyond to find us the right units at the right price, taking advantage of promotions. In addition, was very flexible as we didn’t know how many units we would need. She also helped us find units close to each other on the same floor. Super accommodating and great customer service. We will be keeping at least one unit here and consolidating. Great job Samantha!! Thank you!!”
“Great service!!! Paul really made my day so much easier and better with the transparency. No stress! No worry's on my part. Thank you Paul!!! Awesome, Clean and secure facility.”
“Dez was extremely helpful, easy check-in. I’m happy to store my truck here for a bit while I figure out what to do with it. I would suggest a friend for sure. Thank you.”
“Im just getting on here to let yall know that if Rachel is working there (shes extra nice and knowledgeable) she'll take good care of you and get you set up quickly. I wasn't sure what the sizes of the units were like since I'm more visual, so she walked around and showed me a few. Seeing the place and units look clean also made me feel better. Gave me a better idea of what I was working with. 10/10”
“Just moved into my unit today, Adam and Oye were really nice and friendly staff. I loved the customer service at this location, very clean and easy to navigate facility.”
“Great storage unit, very good security that makes you put in a code before entering and exiting. The staff was very friendly as well and helped us with our questions !”
“We’ve never set up a storage unit before and it was a very easy process and prices were amazing. We worked with Emily and she made everything so easy and was soo nice!”
“My experience with Jacob was one in a million. I'm an older woman and this young man made me feel safe, secure, and took his time and made sure I understood everything completely. And for that I will tell anyone when you come to Extra Space Storage, for the best experience of your life ask for Jacob.”
“Shane’ was great ?
Very Nice personality GREAT CUSTOMER SERVICE
Explain everything very well step-by-step
Took me around the property. It was very clean even listed to my crazy day I was having
She is truly one of a KIND
IT is THE LITTLE THINGS THST COUNT AND SHE IS A EXAMPLE OF THAT .”
“The real Amber was very helpful, friendly, and knowledgeable. We did everything over the phone.
Their website can be problematic if you're using a phone. At this point in time they don't have an app.
Have your docs in order and that will make the process easier.”
“I stored some pest control equipment here when I didn't have room for it at my office. I can tell they take care of their pest control here and they had a good rodent program in place. Some storage places i've seen are very open to rodent and things getting into your stored items and damaging them. You know that the storage company isn't going to pay for anything if it gets damaged by rodents or infested with roaches while sitting there. I look for clean places when storing my equipment places.”
“TK and Nik were AMAZING!!!! They were super helpful and friendly! I would HIGHLY recommend renting from here. TK was also very helpful and explained everything great detail. She even was assisting us with an additional rental due to all the stuff we had.”
“I would recommend to everyone, I moved from Lewisville to McKinney and Kim the manager and her staff member went above and beyond to help me with a unit, friendly and I will recommend them to anyone looking! Thank y’all for the stress free help to get me moved!!!”
“I had the best customer service ever, thank you so much Tom. I am a business owner and I wish for employees like tom. I highly recommend this place and look out for tom, he is the best and will take care of you from start to finish. I wish I could give more than 5 stars. God bless.”
“Laura at Go Store It deserves a standing ovation! ?
From the very first interaction, she went above and beyond to make everything effortless. Her professionalism, kindness, and attention to detail turned what could’ve been a stressful storage experience into something smooth and pleasant.
She’s patient, thorough, and genuinely cares about helping customers find the best solution — not just a quick sale. Laura explained everything clearly, answered every question, and treated me like a valued guest instead of just another customer.
In a world where great customer service feels rare, Laura truly stands out. If every business had someone like her, customer service would mean something again. Thank you, Laura — you’ve earned a loyal customer for life!”
“This place is really nice with great service. It's easy to get in and out. Secure and clean everywhere on site. The website is nice and the office is open normal business hours. The location is great for easy access. Extended open hours and the area has conditioned space.”
“I went in the office today and had a question! Both of the guys in the office really helped out! I have 2 units here and I’m so pleased with their customer service and how helpful everyone is here!”
“This facility is always clean and well maintained. Security is strong - I have never worried about storing our belongings at Prosper Self Storage. Staff is very friendly and responsive.”
“Very clean facility with a friendly staff. Robert has been great to work with and has made the experience even better. The only issue I’ve had has been with the call center, so I’d recommend working directly with the front desk staff whenever possible.”
“Used this location for 9 years, management was always fair and great to work with when storage needs changed requiring a change of units on the property. Facility was always clean and maintained. Location is convenient for my needs, easy in and out.”
“I have stored my teardrop camper here for two years. The price is reasonable. The storage is safe and secure. The couple who manage the business are so helpful and kind. If you have a problem w your RV, they will help you find the right person to call and get repairs. Full service. You can even wash your RV onsite at their wash station. Highly recommend.”
“Im just get my storage here
And Kendra it’s a great person
She’s very nice and kind
She’s gonna explain you everything with details
Thanks so much Kendra more persons like you ❤️”
“Cornerstone farms is amazing bbq with outstanding service by folks who are passionate about both. Well worth the drive to the far end of McKinney and Trinity Mills.”
“The lady that helped me rent my storage was very friendly and forthcoming with any issues or questions I had. Very helpful and they seem to be a decent company that will look out for you if you take care of them by letting them know what is going on. I highly suggest Hilltop Storage you won't be disappointed.”
“I've been at this place a few years, everything I asked for he was good about addressing. I had a recent experience with my trailer that was damaged. Some how I ended up with the wrong phone number. So I had posted a bad review and found out it was my fault because of not having the correct number. He has been very nice and willing to help address the issues with my trailer. Muhammad has been great to work with.”
“If you’re looking for a local, hassle-free, and service-oriented u-haul rental, look no further. The owner was extremely kind, and helpful. I happened to arrive right as he was heading out to deal with an emergency. Despite this, he was willing to stay and make sure I was all set to go. The after hours drop off was easy too. Just make sure you go to the website and follow the instructions being placing the keys in the drop box. I will definitely be coming back here for any of my rental needs.”
“U-Haul Donna, Dominic, and Shawana were amazing. They got me in and out quickly with the great customer service I was looking for. Super friendly and cheerful team. Highly recommend getting anything you need from here.”
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“This is a very nice and afffordable self storage facility. Chase was more than helpful with my choice of unit. I feel like he went out of his way to make this move for me. Thank you.”