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“Stop that first of all the first thing I would say is that this review is very late. I was actually headed to another O’Reilly and the Holy Spirit told me to go to this one on Galloway as I entered the door. Sonia greeted me with the hello and ask what she could do to help me. I explained to her there was a problem with my oil cap and I couldn’t get it removed. I actually broke it trying to remove it so Sonia went to work trying to remove the cap for me. I was actually about to give up and had said to one of her coworkers if they could just tell her, it’s OK I would try later. That’s when Sonia came walking from the back and she had removed the cap for me. Oh my God she went above and beyond she didn’t have to do it, but she did. She was so kind so so kind and helpful and very knowledgeable about other things I wanted to purchase thank you so much Sonia for your help and your kindness.”
“When I drove up I saw a young man helping an elderly guy out in the parking lot and eventually brought him back inside with me to help him out some more- my faith in humanity is restored!
I originally went for a key fob battery:
Thanks Dillon for helping me find the right battery for my vehicle and changing it out as well - he knew his stuff !”
“In the last 2 days I've been to 3 O'Reilly's. I just got the pleasure of dealing with Frank at this location at Oates.
He was able to give me a refund even though I couldn't find my receipt... because he had the Authority to do so.
Then I asked him if he could recommend an honest Used tire company in the area.
He recommended Latino Discount Tires which was only a mile and a half away.
They too get a five-star review, because none of my tires had to be replaced like another mechanic had suggested.
t's always good to get a 2nd and 3rd opinion, know that you can trust anything Frank say!!”
“Manager helped me out because the person looking at my order couldn’t find out the original purchase date for the battery I had bought. Manager Lisa found the correct purchase and took care of me”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Whitley’s customer service was unmatched! She helped me find the right boat battery, troubleshot my key fob issue, and went above and beyond to make sure everything worked properly. Knowledgeable, patient, and incredibly helpful—amazing service!”