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July 2021
3 hour wait in line for a reserved rental car is upsetting… LAX Dollar Rental car (Thrifty, Dollar & Hertz all combined in one building.) They definitely need a better system… will not be reserving a rental car through them in the future.
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April 2021
Do not do business with these people. They charged us $400 in non refundable charges from Sacramento. We didn’t even bother renting the car from them when we got there. Cut our loses and rented from another car rental company. Reported to Better Business Bureau.
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September 2019
Rates are very reasonable. I had no problems reaching customer service to extend my rental; had to extend three times. The car was in great condition; no problems with it at all. I know who to rent from in the future.
