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November 2023
Charged $123 bogus refueling fee. I had a picture of the fuel gauge at return so was able to get this refunded, but instead of zeroing out the receipt they still charged a bogus extra $10 facility fee (or some such) - on an already fully prepaid rental.
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November 2023
They always give me Suvs and gas guzzling vehicles than what I previously rented on line. We upgraded your car order they always tell me. Take it or leave it or wait for another 3hrs for the requested car. Crackheads who think they are smarter than everyone else. To be fair, my experience is mostly on weekends
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October 2023
The entire process was easy and the customer representatives were pleasant and professional. The car we got was comfortable and the price was reasonable