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“There's always Room for improvement Especially when it comes to communication and customer relations. I am pleased with the appearance and location of the Bank. Thankful I am at least able to be an Account Holder for such a Prestigious Bank. I hope this Information and feedback helps.”
“Excellent service and Shara made everything go smoothly with my loan at the bank. I would definitely recommend her for future loans and services. Once again thank you Shara and Rally Credit Union!!”
“I have recently moved and needed to cancel my accounts. Letty Garcia got back to me right away and handled my cancellations quickly and efficiently. My experience with PlainsCapital was great and if I wasn't moving, I would've stay as a customer. Thank you again for great customer service!”
“Best bank ever i have been a customer for many years and never had a problem! yesterday i took my 19 year old to open up her first bank account and Paulita took care of us! Explained everything step by step so my daughter can understand and her personality was great! I am reading all the negative comments and reading about how expensive an overdraft is well maybe we need to be a little more responsible with our accounts as for me i am happy with my bank and the service ?”
“Best bank ever i have been a customer for many years and never had a problem! yesterday i took my 19 year old to open up her first bank account and Paulita took care of us! Explained everything step by step so my daughter can understand and her personality was great! I am reading all the negative comments and reading about how expensive an overdraft is well maybe we need to be a little more responsible with our accounts as for me i am happy with my bank and the service ?”
“I have been a customer at this BBVA Branch for about 10 years. When I have needed to come to the branch I have never had any issues whatsoever. The only thing that I do not like about this branch is their ATM. I rather use their ATM on Mayberry. Other than that, I have no complaints about this place.”
9AM - 5PM
207 S Shary Rd, Mission
Banks
“This is the best Chase branch there is!! All the tellers are amazing! They’re always going above and beyond to make my transactions fast! This time they even gave my pup some treats ??”
9AM - 5PM
900 Bryan Rd, Mission
Banks
“They usually are quick about their business.. Fast professional service. I only wish they had more locations and more free atms available. Other than that they do a great job overall”
“Great bank to use, easy process to start off building credit with secured loan & small personal loans.Great customer service, quick service for in building and in drive through line.Very helpful workers, can help you set up the account entirely online if you want/need.”
8AM - 5PM
121 S Shary Rd, Mission
Banks
“The bank is short staffed due to COVID-19 so the wait is about 10-15 minutes which is very understandable. Gilbert was able to manage customers by himself in an expedite matter. I was very pleased with his customer service, never did he make a bad face or showed any signs of stress while the line kept getting longer.”
“We had a totally awesome experience today. We sold our RV and the buyer went with us to pay off our Bank of America loan. It was a little complicated but the ladies were all very helpful, courteous, and got our transactions completed with a smile.”
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“I recently had the pleasure of interacting with Kayla Martinez and Karina Cantu at IBC Palmhurst, and I was blown away by their exceptional service. As a customer, it's not often that you come across banking professionals who truly go above and beyond to ensure your needs are met. Kayla and Karina are a shining example of what customer service should be.”