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“I always love the service my grandmother and I receive here.
I even love that currently they have a small business shop in the building so support local people.”
“The owner Neeraja was very knowledgeable and assisted me with completing documents, checklist for passport renewal application. She notary the required documents, as per checklist.
The prices are also reasonable.”
“Employees were helpful and fruendly, ocation is nice. However they now charge $2.81 to print the return shipping label for me. I've never had to pay before when returning a package. Is this new? Does it vary by location? I would have printed it myself (and paid a reasonable copy fee) but their machines cannot read a USB.”
“I literally go out of my way to come to this store. I do NOT go to USPS, I do NOT go to fed ex, I ONLY go to UPS. As a small business owner, new mom and busy wife. They are always kind, helpful, and fun!
Adrianna, Armani & Vickie are three of my favorites! Grateful for their help to make my shipping life easier!”
“I always do all my returns and mail packages here since it's much more convenient and closer than the post office! This place covers all the major shipping companies and saves you the hassle of driving to different stores. The owner is also super nice and friendly!”
“Today I had to suddenly send perishable items overnight. I was helped at this UPS store location by Cheryl who was very helpful and understanding on the specifics of my package. She went above and beyond to very reassuring and made the experience less worrisome.”
“Eric was so quick and incredibly friendly to talk to! You can tell he really enjoys what he does, which is such a rare and refreshing quality. Every time he’s working, it makes the stop so easy.”
“This UPS Store runs by very nice people. You will get excellent service and prompt response from the all the staff members. I frequently go there for my mailing needs and to return the parcels. The members are welcoming and do anything to serve the customers.”
“What an experience! Is what I would like to say, ever since the best employee Steven Hudes left this store my visits just haven't been the same. Every time I walk in i expect to see his smiling face and helpful demeanor and my heart sinks every time I don't see it, in his memory I leave this 5-star review. I hope they understand what a great employee they had.”
“I’m pretty sure somebody was scheduled to be there, but the guy in the dress was super sweet super nice. We were literally in and out and maybe less than five minutes.”
“Quaint little shop with a very thoughtful, kind, and respectful owner. Folks, if you are in the area, stop by and experience the way a small business ought to be. You won't be disappointed.”
10:30AM - 3:30PM
819 W Arapaho Rd Ste 24B, Richardson
Mailbox Centers
“Excellent experience fast in and out.
Staff is friendly, helpful and informative with each step of the process. They also have all the answers to my questions.”
“The people here are ALWAYS professional, prompt, friendly, kind, and knowledgeable. They provide great service and make it easy for me in whatever I need done. They never rush me, try to 'sell' me anything, and they always have made me feel like they are there to help me. Even when they are busy. I very much appreciate that. By far, it has been the best shipping experience I've ever had in my 60 years. No joke, no fluff.”
“This UPS location is the best!! I have been here several times. It does not matter how busy they are or how much pressure they are under. They are always so kind and willing to help. THANK YOU!!! You are all much appreciated! <3”
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
“Oddly placed because it's inside of what looks to be a jewelry store. But it's better than having to up 205 to the one by 66..haven't had a terrible experience it does what I need it to when I need to drop off packages.”
“Chase provided exceptional service Saturday, May 31, at 2:10 pm. He took the time to take my package out of the car and informed me about next steps. Please celebrate his success as a valued employee. I appreciate you, Chase!”
“Great location, always friendly fast serviceplus the added bonus is i can drop off my FedEx express packages when I'm late to my office dropbox and the packages go out the same evening. Thanks!!”
“Nice clean and friendly helpful staff.
Nessa have helped me with my package. Thanks!
Certainly this store will be my choice of visit bect time.”
“I am a frequent flyer at this location and I must say that every staff member I have encountered is so nice. There is one staff member in particular that has always stood out to me. Her name is Ashley. She is consistently over the top kind and her customer service is top tier. She deserves major recognition. I have been in during both super slow and busy times and her professionalism and genuine warmness never falters. I hope this review reaches the right person. She’s one of a kind!”
“Mr. Sajjani is very helpful when it comes to the notarization of forms and affidavits. He will guide you correctly to get any mistakes sorted. I would totally recommend an actual notary like him rather going to the cartoon notary services like UPS where all they know is how to pack packages.”
“Couldn’t ask for better service than what these two Ladies provided, I didn’t get what I needed because the printing I was needing wasn’t a service they generally provide, but that didn’t keep them from going the extra mile and giving an effort that you don’t normally experience in today’s world of mediocrity and lack of employee knowledge. Excellent experience very satisfied..”
“Amazing experience ! This is what the post office should be like. Great service, fast, clear and professional. I will definitely use this spot over usps as often as possible.”
“I hardly go to this location but when I do I am helped out by Alexa on both occasions for copies and she is definitely a ray of sunshine! She’s super sweet and very hardworking!”
“Sam helped me out today and made my visit pleasant, quick and painless. I appreciate his professionalism, the rest of the friendly staff and a seamless experience.”
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“Awesome experience as always. This location has been my preferred one for few years now. Came here recently few mins before closing time. Jeel was a champ. She was patient and helped me ship multiple packages to different places. Thanks for the help.”