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“Niraja is the sweetest. She truly cares for its customers and their belongings. It’s my first time here and I am so impressed! She also took care of the man’s Secret Santa package before me.
She made sure my priceless home videos were secured and safe before I sent it out. I will 100% be returning back!”
“I always love the service my grandmother and I receive here.
I even love that currently they have a small business shop in the building so support local people.”
“Employees were helpful and fruendly, ocation is nice. However they now charge $2.81 to print the return shipping label for me. I've never had to pay before when returning a package. Is this new? Does it vary by location? I would have printed it myself (and paid a reasonable copy fee) but their machines cannot read a USB.”
“I always do all my returns and mail packages here since it's much more convenient and closer than the post office! This place covers all the major shipping companies and saves you the hassle of driving to different stores. The owner is also super nice and friendly!”
“The UPS staff here were really great. They helped my family package and ship a bunch of artwork to be sent all over the country and the globe. Many of the objects were awkward or difficult shapes and they told us all our choices for packing them up and helped us find the best options for each thing. We appreciated both how thoughtful they were in their explanations and their patience as they helped us get through everything we had to mail out. They also were fast. We were doing this on the way out of town and were able to make our flights with time to spare.”
“Eric was so quick and incredibly friendly to talk to! You can tell he really enjoys what he does, which is such a rare and refreshing quality. Every time he’s working, it makes the stop so easy.”
“The Wylie UPS store is truly an invaluable business in our community since opening in 2021. Manish and team are very professional and attentive to customer needs. I've always had the greatest experience with printing and shipping services.”
“Today I had to suddenly send perishable items overnight. I was helped at this UPS store location by Cheryl who was very helpful and understanding on the specifics of my package. She went above and beyond to very reassuring and made the experience less worrisome.”
“What an experience! Is what I would like to say, ever since the best employee Steven Hudes left this store my visits just haven't been the same. Every time I walk in i expect to see his smiling face and helpful demeanor and my heart sinks every time I don't see it, in his memory I leave this 5-star review. I hope they understand what a great employee they had.”
“Excellent experience fast in and out.
Staff is friendly, helpful and informative with each step of the process. They also have all the answers to my questions.”
“I’m pretty sure somebody was scheduled to be there, but the guy in the dress was super sweet super nice. We were literally in and out and maybe less than five minutes.”
“The people here are ALWAYS professional, prompt, friendly, kind, and knowledgeable. They provide great service and make it easy for me in whatever I need done. They never rush me, try to 'sell' me anything, and they always have made me feel like they are there to help me. Even when they are busy. I very much appreciate that. By far, it has been the best shipping experience I've ever had in my 60 years. No joke, no fluff.”
7:30AM - 6PM
9815 Walnut Hill Ln, Dallas
Mailbox Centers
“Quaint little shop with a very thoughtful, kind, and respectful owner. Folks, if you are in the area, stop by and experience the way a small business ought to be. You won't be disappointed.”
“This place closes at 4pm on Saturdays. I’ve already drive away and forgot to take a photo of the store hours. Google maps need to update the time. I came here with a FedEx package at 4:25pm, and the store is dark and closed.”
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
“This UPS location is the best!! I have been here several times. It does not matter how busy they are or how much pressure they are under. They are always so kind and willing to help. THANK YOU!!! You are all much appreciated! <3”
9AM - 5PM
3021 Ridge Rd #101, Rockwall
Mailbox Centers
“Lol Reviews are right.
Cool alternative, especially since local post office closes at 4.
Summary: walked in 4:55 - my 3 packages had shipping labels and ready to scan - young lady was closing out drawer and definitely lacked customer service.
Anyway, it is what it is.
(Update)
Night & day since my review. (different employee)
I have been back several times in the past months. Victoria exhibits awesome customer service and is a pleasure to deal with.”
8:30AM - 6:30PM
101 N Greenville Ave C, Allen
Mailbox Centers
“Great location, always friendly fast serviceplus the added bonus is i can drop off my FedEx express packages when I'm late to my office dropbox and the packages go out the same evening. Thanks!!”
“Chase provided exceptional service Saturday, May 31, at 2:10 pm. He took the time to take my package out of the car and informed me about next steps. Please celebrate his success as a valued employee. I appreciate you, Chase!”
“Nice clean and friendly helpful staff.
Nessa have helped me with my package. Thanks!
Certainly this store will be my choice of visit bect time.”
“Couldn’t ask for better service than what these two Ladies provided, I didn’t get what I needed because the printing I was needing wasn’t a service they generally provide, but that didn’t keep them from going the extra mile and giving an effort that you don’t normally experience in today’s world of mediocrity and lack of employee knowledge. Excellent experience very satisfied..”
“I am a frequent flyer at this location and I must say that every staff member I have encountered is so nice. There is one staff member in particular that has always stood out to me. Her name is Ashley. She is consistently over the top kind and her customer service is top tier. She deserves major recognition. I have been in during both super slow and busy times and her professionalism and genuine warmness never falters. I hope this review reaches the right person. She’s one of a kind!”
“Amazing experience ! This is what the post office should be like. Great service, fast, clear and professional. I will definitely use this spot over usps as often as possible.”
“Mr. Sajjani is very helpful when it comes to the notarization of forms and affidavits. He will guide you correctly to get any mistakes sorted. I would totally recommend an actual notary like him rather going to the cartoon notary services like UPS where all they know is how to pack packages.”
“I hardly go to this location but when I do I am helped out by Alexa on both occasions for copies and she is definitely a ray of sunshine! She’s super sweet and very hardworking!”
“Sam helped me out today and made my visit pleasant, quick and painless. I appreciate his professionalism, the rest of the friendly staff and a seamless experience.”
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“Awesome experience as always. This location has been my preferred one for few years now. Came here recently few mins before closing time. Jeel was a champ. She was patient and helped me ship multiple packages to different places. Thanks for the help.”