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“Very personable employees. Knowledgeable and helpful. Focus on saving you money instead of making a buck. Already have been back a number of times and will continue to choose this hardware store over big box places. LOVE THIS PLACE!”
“Love this place. If you need and outdoor grilling spices or equipment, go to Jabos. The best selection of spices, sauces, pellets, and cooking equipment in Rowlett.”
“Wonderful store, family owned and operated, very kind staff! Our AHG troop had a fundraiser in their store, and they were amazing to let us take over and solicit their customers! Bought some awesome local honey there too!”
“Fantastic shop, manager went out of her way to offer getting me pallets of materials with a heads up notice for whatever landscaping I was doing. Fantastic pricing & all around great people!”
“Love our little hardware store! Ronnie and his wife are so helpful. They didn’t have the paint I needed but suggested the spray paint instead. Brilliant idea! My sad, old bricks now are beautiful and my garden has a face lift.”
“They don't have as much as the big box stores but I like that it's smaller scale and everyone can help you find what you're looking for in there. Always in and out quick.”
“Friendly inside reps and outside reps. They have the best customer service out of all the supply houses in the DFW metroplex. This is my go to place from now on.”
“Definitely found what I needed. The store is organized and immaculate.Only reason to bump down 1 star is the staff (the one I directly worked with) was quite smug...as if I was bothering him by asking where a certain item was located.Without saying a word, he gruffly pointed over my shoulder and just leered at me... like I'm supposed to know where the item I'm looking for is located.I then asked him if can show me where (very politely I may add), and he huffed and scoffed his way over to the item, picked it up and then kinda' dropped it back down in its place as if 'here it is, stop bothering me.'I was pretty taken aback by his demeanor, but they had what I needed, so I made the purchase.Very strange encounter...”
“My husband and I love Ace.We love going to Ace.We love how friendly and nice.The staff is at Ace.I do recommend if you ever need anything.Just ask someone they'll help you.They're more than willing to help.I love ace”
“I like this location. I have bought boots, farm gates, etc. Customer service is good. I really like Larry. He is rough around the edges, but has great customer care. He has always treated me right when dealing with his department. All around great guy!”
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“This is what a hardware store should be. Been shopping here over 20 years. Owners are great folks and they have darn near everything you need and most often, cheaper than the big chains.”