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“They don't have as much as the big box stores but I like that it's smaller scale and everyone can help you find what you're looking for in there. Always in and out quick.”
“Super helpful and great customer service! My man was out of town and the water would not turn off outside. He called Chris at Royse City Hardware who was able to relay what he thought the problem was. Then my guy told me what I needed to do and what to bring to Chris. I disassembled and brought the part in and Chris fixed it in seconds. I then reassembled the spicket and turned the water back on and wahla! I didn’t have to run back and forth to the main when I needed water anymore! Also felt pretty proud of myself for being able to follow instructions and not flooding or breaking anything! Great customer service with education is not lost with Royse City Hardware! Thanks a ton!”
“I work at an RV dealership up the road from this location. Last week I was really in a jam. We couldn’t deliver a travel trailer to one of our clients because we had just run out of the correct hitches. Luckily I called the store and spoke with Shawn, who looked through the shelves for me while I was on the phone to verify that they had exactly what I was needing. After confirming it was in stock, I drove to the store, and Shawn met me at the door with the exact part I needed. I was in and out in less than 3 minutes. Thank you Shawn for your excellent customer service!”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Very knowledgeable. If they don't have what you need they will still try to help you by recommending places where you can find it. This quality of service is difficult to find these days”