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“Well, this may be a little bit of a different review for Ace Hardware, I am very thankful for the store being close to the house and stocking dipping dots. Ever since I was a kid I’ve always loved dipping dots to the point that my wife got me a deep freezer specifically to keep dipping dots as they have to be stored at -40°F this store has a cooler full of them with five different flavors and they also give you a spoon whenever you purchase one of the flavors. Each flavor is an individual serving bags that are packaged by the dipping.brand and compared to the Dippin dot website they are very reasonably priced. There was plenty of parking at the store when we pulled up and my wife was able to go in and get several packages for us to put in our freezer until we get our bulk order from the manufacturer. Inside the store it was very clean and my wife said other families were there getting dipping dots for themselves as well. I hope the store continues to always stock these as it is rare to find them nowadays, and you typically only see them in a mall setting, and they are extremely overpriced.”
“I stopped by to pick up onion starts and was impressed by the large variety they had available. It’s clear they take pride in offering a great selection for gardeners and homesteaders alike. The staff were incredibly pleasant, helpful, and knowledgeable, making the shopping experience even better. Highly recommend!”
“Very knowledgeable. If they don't have what you need they will still try to help you by recommending places where you can find it. This quality of service is difficult to find these days”
“They don't have as much as the big box stores but I like that it's smaller scale and everyone can help you find what you're looking for in there. Always in and out quick.”
“Super helpful and great customer service! My man was out of town and the water would not turn off outside. He called Chris at Royse City Hardware who was able to relay what he thought the problem was. Then my guy told me what I needed to do and what to bring to Chris. I disassembled and brought the part in and Chris fixed it in seconds. I then reassembled the spicket and turned the water back on and wahla! I didn’t have to run back and forth to the main when I needed water anymore! Also felt pretty proud of myself for being able to follow instructions and not flooding or breaking anything! Great customer service with education is not lost with Royse City Hardware! Thanks a ton!”
“The customer service is unmatched!!! Came in for a new front door handle and lock they are very knowledgeable and very helpful went above and beyond to help me! Truly great people working here. Will definitely be back for any hardware needs highly recommend to any needing anything!!!”
“Friendly inside reps and outside reps. They have the best customer service out of all the supply houses in the DFW metroplex. This is my go to place from now on.”
“I cannot post enough positive reviews about this location. Everyone is well educated, and every aspect when it comes to your small business or your household needs down to gardening or any home project they are the superstars all your hardware needs & desires!!”
“I work at an RV dealership up the road from this location. Last week I was really in a jam. We couldn’t deliver a travel trailer to one of our clients because we had just run out of the correct hitches. Luckily I called the store and spoke with Shawn, who looked through the shelves for me while I was on the phone to verify that they had exactly what I was needing. After confirming it was in stock, I drove to the store, and Shawn met me at the door with the exact part I needed. I was in and out in less than 3 minutes. Thank you Shawn for your excellent customer service!”
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“Very personable employees. Knowledgeable and helpful. Focus on saving you money instead of making a buck. Already have been back a number of times and will continue to choose this hardware store over big box places. LOVE THIS PLACE!”