Financial Advising in New Braunfels, TX

“Fantastic! I’ve been coming to Randy for a few years now. Randy and his team are the best. Available to help with questions, and just generally does a great job. 10/10 would recommend.”

“Gladys gave my mother and I the best customer service I've ever experienced with RBFCU. She was helpful, informative and proactive in assisting us with all of our affairs. You're lucky if you draw her at this bank. I highly recommend asking for her. She is for the people! She is superb and deserves a raise and promotion. Thank you Gladys for making this process so delightful.”

“We want to take a moment to sincerely thank the incredible team at RBFCU for helping us through the purchase of our new home. What should have been a straightforward process quickly turned into one of the most stressful and challenging buying experiences we have ever faced, but throughout the entire journey, the RBFCU team remained steady, professional, patient, and supportive.

From day one, their communication was excellent. Misty and I always felt informed and never felt left in the dark during the process. No matter the obstacles, delays, or unexpected complications that arose, the RBFCU team continued working hard behind the scenes to help keep everything moving forward.

What truly impressed us most was their professionalism and dedication under pressure. Buying a home can be emotional and overwhelming, especially when complications begin stacking up, but the team at RBFCU handled every situation with kindness, understanding, and genuine care. You could tell they were not just processing paperwork — they truly wanted to help us succeed and get into our home.

In today's world, great customer service and real human support mean everything, and RBFCU absolutely delivered both. We are beyond thankful for their hard work, guidance, responsiveness, and commitment throughout this process.

We highly recommend RBFCU to anyone looking for a lender that genuinely cares about their members and works hard to help make homeownership possible.

Thank you again for helping make this dream a reality for our family.

– Misty & Dylan”