Credit Unions in New Braunfels, TX
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4 locations found near New Braunfels
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1692 TX-46, New Braunfels TX 78132
“I’m sharing this with you all on my experience with SSFCU and how exceptional my service I received at opening a special account. Amanda Ritter was tremendously helpful in making this process as easy and painless. Little back story - while I have two accounts with SSFCU - I do the majority of my banking at RBFCU. I was having to open up a special account and original went to RBFCU to open it. Their processes/procedures were difficult at best. After getting confirmation on the phone two days prior with a rep before my appt. at RBFCU - I brought the documents that were agreed on that I needed, however because one doc was literally missing a letter on one word and three letters on another word and being there for 45 min talking to a lady on a computer screen they couldn’t get it open till I had it to read the full name. Not going to get too specific - will leave that review on RBFCU website. Went to SSFCU to see their about opening the same account - from the lady at the main desk who helped me to Amanda Ritter who was able to get the account set up with ease and in person. So impressed with the whole process. I was able to meet the bank manager which is something that is rarely done in these times. While some banks/Credit unions are moving away from in person contact, SSFCU appears to be doubling down on keeping with the traditional practice of in-person service. Reminded me of the 80’s/90’s when banks/Credit Unions treated you like a friend. In closing at this point now strongly considering bringing more of my banking needs to SSFCU. P.S. Amanda called me today (Saturday) asking if I needed checks for this account - that is A++ service right there.”
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204 Creekside Crossing, New Braunfels TX 78130
“Gladys gave my mother and I the best customer service I've ever experienced with RBFCU. She was helpful, informative and proactive in assisting us with all of our affairs. You're lucky if you draw her at this bank. I highly recommend asking for her. She is for the people! She is superb and deserves a raise and promotion. Thank you Gladys for making this process so delightful.”
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994 I 35 N Frontage Road, New Braunfels TX 78130
“We want to take a moment to sincerely thank the incredible team at RBFCU for helping us through the purchase of our new home. What should have been a straightforward process quickly turned into one of the most stressful and challenging buying experiences we have ever faced, but throughout the entire journey, the RBFCU team remained steady, professional, patient, and supportive. From day one, their communication was excellent. Misty and I always felt informed and never felt left in the dark during the process. No matter the obstacles, delays, or unexpected complications that arose, the RBFCU team continued working hard behind the scenes to help keep everything moving forward. What truly impressed us most was their professionalism and dedication under pressure. Buying a home can be emotional and overwhelming, especially when complications begin stacking up, but the team at RBFCU handled every situation with kindness, understanding, and genuine care. You could tell they were not just processing paperwork — they truly wanted to help us succeed and get into our home. In today's world, great customer service and real human support mean everything, and RBFCU absolutely delivered both. We are beyond thankful for their hard work, guidance, responsiveness, and commitment throughout this process. We highly recommend RBFCU to anyone looking for a lender that genuinely cares about their members and works hard to help make homeownership possible. Thank you again for helping make this dream a reality for our family. – Misty & Dylan”
