RBFCU is a trusted credit union dedicated to providing comprehensive banking services and improving the financial well-being of its members. The staff at RBFCU are known for their friendly and courteous attitude, making every visit a positive experience. Many customers appreciate the personalized attention and the willingness of employees to inform and assist quickly without rushing. Several reviews highlight the exceptional service provided by staff members like Michaela, Cayla, and Kayla, who go above and beyond to help with issues such as account problems or card replacements. Despite occasional disappointment due to rude customer service from some employees, the overall atmosphere remains welcoming and professional, with employees prioritizing kindness and human decency. Long-standing members praise RBFCU for its standards of excellence and the consistent, friendly attention they receive. Visitors and members alike value the helpfulness and dedication of the staff, which encourages loyalty and trust in RBFCU as a reliable financial institution.
I just wanted to say this is one the best bank in Texas !!! From the Teller to the Mortgage department agents this people are professional when it comes to banking!!
January 2025
I went into today and was helped by Michaela and she was absolutely amazing. I’ve been with RBFCU for a while now and haven’t experienced the kindness and expertise she provided for me today! Highly recommend this location of RBFCU! Thanks Michaela
June 2024
I spoke with Jesse today and he was so helpful as was the teller in the drive thru. Thank you both for your help!
