Home Improvements near North Richland Hills, TX

18 locations found near North Richland Hills
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“This is my favorite location but man their customer service / curbside pick up is off. You're supposed to say you're on your way and then check in when you're there. Every time I've done on my way they call before I get there asking if I'm coming or they mark it as picked up when I'm not even there. This week I was on my way and got the thank you for picking up your order confirmation, which means I can't check in when I arrive. Then I called and was in an automated message purgatory for 7 minutes, then finally got someone who answered, said oh okay and then hung up on me. I called again and finally got customer service and said I'm outside waiting. They said oh the app had checked you in so we marked it as completed when you didn't show up. This has happened multiple times but if I didn't pick it up then why are you marking completed? I do pick up so I don't have to lug my toddler in and out of the car seat and carry boxes of plants or whatnot, but waiting over 15 to get through and get help when the app auto checks you in even though you don't click 'im here' is beyond frustrating.”

3.7 Good63 Reviews

“Sausa, and Tonya helped me find a wedge by telling me to go to aisle 44-12. Jennifer helped me check out and the manager Andrew helped me on my exit to give these ladies a great experience report. Mr Andrew was very professional! Thank you great employee s.”

3.4 Good63 Reviews

“Went to look for some cleaning stuffs and new door knobs.. I have and excellent customer service and especially form the cashier, she was so helpful and also provided with Wonderful tips and advise!”

4 Good81 Reviews

“Great home improvement store. This store has it all. They also have adequate staffing who are easy to find. All the employees are courteous and knowledgeable and go out of their way to provide excellent service.”

3.8 Good77 Reviews

“Stopped for a propane refill. Quick and easy. Staff was very friendly and helpful. I went inside to tell them I needed propane, and before I could even walk back to my car and get the tank out, he was opening the gate ready to fill my tank up. I don't see how they could do any better.”

4.1 Good27 Reviews

“I like this store, mostly because it is conveniently located to us. However, it is a smaller home Depot than others, so it doesn't have the same wide selection. Most of the employees are very nice here, especially the cashiers. There is one large guy that goes around obnoxiously asking people if they need help and then not offering anything useful. Other than that guy, I enjoy shopping here and find the rest of the staff to be friendly and helpful.”

3.7 Good64 Reviews

“I had a very pleasant experience at Home Depot Keller,especially services provided by Jan who works in tools department.She was very understanding, helpful and gave excellent customer service. Because of her services I will visit the store again.”

3.7 Good63 Reviews

“We really want to give a huge thank you to Robert in the appliance department today. He helped us for 2 hours today picking out our fridge and stove and answered all our questions and never made us feel rushed. Was a really great shopping and buying experience!”

3.7 Good58 Reviews

“Great customer service ?More and more and more than great customer ? service ?Specific Carol she is great ? ? she help me to open credit card ? with great customer service ? and very nice smile all this great job in no time ? she makes me very happy ? I really appreciate her ?”

3.6 Good57 Reviews

“I rented a car detailer/carpet detailer over the weekend and it was a great experience in Tool Rental. Camerin helped us check out and check back in, and he was very nice and helpful with any questions i had.”

3.5 Good64 Reviews

“At a big box retailer like Home Depot, they have so many employees that some are helpful and some are not so much; however, we had more helpful employees at this Home Depot than that dozens of others we have visited. In fact, several of them went out of their way to be helpful!”

3.4 Good95 Reviews

“I walked around the showroom today for the first time and really enjoyed it. The ladies working in the front are very knowledgeable and extremely friendly. They answered all of my questions and helped me come up with ideas for my home. Will definitely recommend them to family and friends!”

3.5 Good34 Reviews

“I have been living in the area for about 6 years now and have been purchasing stuff from this lowes and the home depot further down the road. Before the Home depot definitely stood out on the customer service aspect. last year I have seen a significant change with Lowes . they have been doing a really great job for me and very customer service centric.”

3.4 Good67 Reviews

“This has been the best Home Depot I've ever step foot in , all the employees where super helpful , I usually go in and not ask questions or find employees to help me so I look for things myself bc it's usually difficult to find assistance in stores , but not this store , everyone in each isle department asked me what I was looking for, and helped .”

3.3 Good47 Reviews

“I do NOT get all the hate for this location. The only thing I find unsatisfactory is the parking lot, but that is just that it is in a busy shopping area and that is how it is. I mostly come for garden whatnots. And frankly, this Lowes has the best garden whatnots of any of the other stores in the area. Better than Southlake, South Arlington, Hurst, all of ya! I have bought plants, seeds, pots, and said whatnots. It is always well organized, stocked, and also their plants have been taken care of. I said mostly garden whatnots but I also come in occasionally for command hooks, a broom, a power drill and a sink plunger. I love that I can look things up on their website and it will tell me exactly what row and bay where it is located. I walk in there knowing where I am going and exactly what I am looking for. This is a big place and knowing exactly where I am going is super useful. My only complaint is that they seem to have gone fully self checkout inside. You can still get someone to ring you up in the garden center, but you are out of luck in the AC.”

3.1 Average7 Reviews

“We bought a grill and accessories the other day and needed help loading it into the truck. A young man helped us and was great. We got a few blocks down the access road and realized we'd left the cart of goodies at the store! We drove back and that nice young man, whose name I didn't get, had wheeled our cart inside for us. What a sweetheart!”

2 Poor2 Reviews

“it's home depot if you need help ask a employee and they will help you its awesome to have such a huge chain that maybe just teaches customer service or they just hire customer service oriented employee's”

2.9 Average61 Reviews

“I really like this home depot location. It has what I need, it's clean, and everyone's so nice and helpful. Ben, Tom, and Noah were great! They were above and beyond helpful, professional, and made it a really good experience. Yeah for most folks, home depot is where handy folks hide from their family obligations for an hour each weekend, but this one is pretty awesome. I'll be back to do more hiding and shopping.”

0 Na0 Reviews

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