Holiday Inn Odessa, an IHG Hotel, offers a convenient and hassle-free stay, especially for quick overnight visits. Guests appreciate the well-located rooms, with some rooms situated near the breakfast buffet, ice machine, and exit routes to parking, making access easy. The large parking lot accommodates trailers, RVs, and trucks, and the hotel is conveniently next to a gas station with snacks and drinks. The staff generally receive positive comments, with one employee being particularly friendly and attentive, providing extra blankets and excellent service. Guests also enjoy the breakfast, describing it as excellent with attentive staff, and praising the location for being easy to access and walkable. The hotel provides basic amenities, and some rooms feature tile floors instead of carpet, which can be a plus for cleanliness. However, some issues were noted, such as noisy pool activity past 10 pm, wet floors in common areas without warning signs, and maintenance concerns like patched shower floors and dirty hall carpets. Check-in can sometimes involve long waits, and there have been complaints about inconsistent recognition of loyalty status and restrictions on dining options. Overall, the hotel is seen as a good location for a quick stay but with room for improvement in service consistency and maintenance.
The rooms were clean, it's quite here so I could work. Very convenient, not too far from the mall and the Stonehenge nearby. Staff was excellent.
August 2025
The staff here is great!! Always helpful when we needed anything during our stay! It’s a little difficult to get to from the east bound road .. the best way is to drive through the gas station and Freedom GMC dealership! Not really very convenient
August 2025
Came here to stay on a spur of the moment. Sat with STEPHANIE mat the bar, she’s awesome! Felt like I was at my bar at home. Thank you girlie! Loved the hospitality!