Internet Service Providers in Odessa, TX

“I had such a fantastic experience with Jayda at Verizon! I came in a few weeks ago, and although I’m just now getting around to leaving my review, I definitely wanted to make sure she gets the recognition she deserves.

Jayda was incredibly helpful, patient, knowledgeable, and genuinely friendly. She went above and beyond to make sure I was taken care of and made the entire experience easy and stress-free. Her customer service, professionalism, and positive attitude really stood out to me.

Honestly, I believe Jayda would make an amazing store manager. She has the leadership qualities, professionalism, and dedication to customers that you want in someone leading a team. Verizon should seriously consider promoting her to a management position—she deserves it!

Thank you, Jayda, for such a great experience! Verizon is lucky to have you. I highly recommend her to anyone visiting the store!”

“Moises C is a really good sales associate, he is friendly, helpful and ready to help! This Cellphone store located inside the mall is in my opinion the best location. The staff is friendly, knowledgeable, and very helpful & it’s a plus that it’s located in the mall where you can do most of your shopping as you’re also shopping for a new phone. Once again thanks Moises!”

“Customer Service Rep Ibra was awesome. His knowledge about the product was out standing. He helped me get connected to my internet service. Taking time to get my log-in and password set up. I really appreciate is customer service and knowledge of the products. Thank u for taking time out. You are truly an asset to T-MOBILE”

“Domielis did a great job! She was kind and fast and kept me updated the whole time! She walked me through the Astound app and showed me where everything was! Truly the best experience with her!”

“There have been a few service issues during the ongoing years, but the office has usually given good information and fixed the issues in a timely manner. The service guys are professional and knowledgeable.”

“I just wanna say ms Debbie in the front desk was so helpful and kind helped me switch plans and get me enrolled in auto pay & a lower rate . A Very kind & sweet soul & it was a pleasure meeting her . Most definitely makes a difference in this company!”

“Ashley helped me upgrade my samsung phones and watch 6 classics to the new samsung s26 ultra and galaxy ultra. She was very knowledgeable on the plans and just very friendly. Also a very good saleperson. She took care of me and answered all questions i threw at her. She had to order my watches since they didnt have in stock, but overall experience was great. Amy helped me reconfigure my watches a day later since i guess i didnt activate them correctly but she was prompt in helping me get the watches working and on the plan. She handled my trade ins and handled my situation with ease and no problems.Ricky was the 3rd person I encountered that day as I was leaving I got the trade in value notices had decreased I told him the issue and that's not what I selected and customer service had downgraded my plan since we were having issues activating watches day prior. Anyways long story short he looked at my account and saw where the mistake was and advised the manager and she confirmed. They changed it back to how it was supposed to be back from the original transaction with Ashley. The manager I'm sorry if I butcher your name, Nadia ? you have great sales people working for you and you yourself are a great saleswoman. Thank you Odessa Verizon and Verizon in general.”