“I had gone to an oil change place and they said I needed to replace my battery. I went to batteries plus to get a second opinion. I dealt exclusively with Jaci. She confirmed my need for a replacement battery, but she went on to explain the readings and to show how old my battery was. She explained all the deals they had and wrote them down for me. I then comparison shopped and batteries plus was the best value. On my return, she even found a coupon for an even better value. My purchase and install was less than 15 minutes. Jaci was smart, knowledgeable, polite, professional and very pleasant and helpful. Overall, a great value provided by a great company and great employee, Jaci. Because of her attention to my individual needs, she and Batteries Plus have earned my highest recommendation.”
“My iphone touch was gone, I didn’t know what to do. I went there to fix it and the guy named “JASON” fix it in 10 seconds and I asked him how much do I owe him. He said just a review would work. This gentleman made my day! Thank you sir!”
“Very knowledgeable young lady helped us at the North Richland Hills location. We have used Batteries Plus in multiple cities and they always provide excellent advice and service.”
7:30AM - 10PM
6099 Denton Hwy, Haltom City“The employees are always helpful when I come here. They have helped with replacing my windshield wipers to showing me how to add oil to my engine (bad oil leak in my new car) a few weeks ago. I have been a returning customer for over two decades now.”
“Friendly and more than helpful. George went out of his way to find parts for my classic vehicle and gave exceptional advice on how to proceed with the restoration.”
7:30AM - 10PM
5521 New York Ave, Arlington“Shout out to Greg. He is a fantastic person and very professional. I came in there with battery issues, and it was almost 9 pm. He welcomed me inside with a happy face, listened to my problem, and immediately asked if I wanted my battery tested, and I said yes. He came out, checked, and, of course, the battery was dead. He offered to replace it, and I bought one. He said Ma'am, you can sit in your car if you feel cold, and I will take care of you. So nice of him. Now I know where to go for my car support.”
7:30AM - 10PM
801 W Pipeline Rd, Hurst“I used to always go to Autozone for batteries or lights. But the service had been lackluster especially the past few times I went. I was at one and was given a really bad attitude by the clerk, and was going to go to a different location when I decided I would just try out O reilly's instead. I should add the lady on the phone from Autozone was exceptionally rude to me. I'm glad I went here instead! Professional, and good service. I will be taking my business here from now on and am only upset I didn't try this store sooner. Thank you.”
“Our experience was great. We walked in there and were nicely greeted by Marga (according to the receipt) and she was prompt and efficient installing the wiper blades that we purchased. Thank you, very much. Two thumps up and more for this lady!”
“Niel Mallard at Batteries + provided some of the best customer service I've seen in a long time. I purchased a car battery in a different state over 2 years ago, it does recently and he made sure to contact the store we bought and talk about the warranty still being current to ensure we'd be taken care of, then he found a store that had the same model and made sure that the store knew we were coming so wed be taken care of. He went above and beyond. Thank you sir for your great service ??”
7:30AM - 10PM
625 W Pioneer Pkwy, Arlington“Ted was very helpful. Battery died in my elderly mom's GMC Terrain, and it's an AGM battery, so it's harder to install. Therefore, O'Reilly is not allowed to install these as they could be liable if something went wrong. So, he helped me get a new battery and recommended someone to install it for me, who was two minutes away. Done in no time! Thank you, Ted, for your help and friendliness as well”
7:30AM - 10PM
2828 Central Dr, Bedford“Honest review* I was given the wrong battery at a different Oreillys location and was told they could not replace my battery because it was too difficult, which I understand if its company policy,but this location here and the two gentlemen I believe there names were (Denny/Danny and John) went above and beyond to resolve my issue and replaced my battery! They were there in the evening shift, but I hope the manager sees this review because they truly were of great help, and Denny/Danny was just awesome, sincerely thank you !”
7:30AM - 10PM
7401 Blvd 26, North Richland Hills“Danny! I wanted to take a moment to express our heartfelt appreciation for the outstanding job you do, your expertise, professionalism, and friendly approach truly makes a positive impact on our community, and we're grateful for the exceptional service you provide. Your commitment to excellence does not go unnoticed, and we are fortunate to have you providing great service in the city of North Richland Hills. Keep up the fantastic work!”
7:30AM - 10PM
6546 Meadowbrook Dr, Fort Worth“A friend and I were driving and he asked me if I preferred Auto Zone or O'Reilly. I told him for the longest time I was a Auto Zone guy but recently became a fan of O'Reilly because of their customer service. We arrived at O'Reilly and Bob helped us with my headlight issue. He was very respectful and eager to help every step of the way from researching the correct product to physically helping us change out the headlights which proved to be extremely difficult. I just want to say thanks again, Bob, very much appreciated.”
7:30AM - 10PM
5360 Kennedale Sublett Rd, Kennedale“The Managers are Very Very informative and knowledgeable. They helped me out big time with tips on installing parts on my truck. They even stayed open a little late past closing time for me because I needed a specific tool and had to ride my bike to the store. My truck is good to go for another 100,000 miles now! Thanks Team!”
7:30AM - 10PM
2311 S Collins St, Arlington“JP, the store manager, is the definition of excellent customer service. He greeted me as soon as I walked into O’Reilly and helped me pick a new car battery and helped me switch it out. Highly recommend this store location for your car needs. 10/10”
“We are set up with first call commercial and deal with Miguel or Johnathan. They always go above and beyond to help aid in parts look up or warranty items. They always seem to want to help as much as possible and therefore our buisness will continue with them.”
7:30AM - 10PM
1131 W Division St, Arlington“Took my Mom's car here to get them to scan for trouble codes because her check engine light was lit. They scanned the vehicle, I brought the faulty part, installed it, and POOF! NO more codes. I can't complain.”
“Great location! Matthew was especially helpful- saved us on a Sunday evening when he could have finished his shift and gone home. He was such a blessing to us! All employees were kind and helped however they could. Recommend this location 100%!”
“These guys and gal were super helpful. I was working on my truck in the parking lot since I live hours away, and they fella that helped me first came to talk about the issue I had.”
7:30AM - 10PM
1511 New York Ave, Arlington“When I needed some parts for my 06 Dodge Ram they always had parts for my truck and didn't have to search for parts. Always a good time that greet you and help you.”
7:30AM - 10PM
6006 S Cooper St, Arlington“BEN IS ABSOLUTELY AMAZING HE CHANGED 2 of my batteries in my diesel truck. With no hesitation apologies for the wait and right after help another customer with her battery amazing work!!! Also his customer service is amazing”
7:30AM - 10PM
2808 NE Green Oaks Blvd, Grand Prairie“Blake! Blake! Blake! The summer heat killed my battery but Blake was able to help me get a new battery and swap out my old one in under 15 minutes! What I really appreciated was him educating me and answer all my questions while he did his work! I love O’Reilly!”
“Eye the same room as a lot more Than the same room as the last time I got in the same room as I have to be in the same room as I have to be in the same room as I have to do with the kids and the you can be in the middle of the week and I don't know how to do it for the next generation of the time of the time of the week and I have to be in the same area as I am so I don't know what else to be done by the end of this morning so far in the beginning and I am not sure how to do with it is a little bit of the time to be in my room with you don't have”
7:30AM - 10PM
3351 Mansfield Hwy, Fort Worth“The manager Eric and his staff was great had excellent customer service, helpful and nice Eric took the time to help me with my purchase kudos and I will be returning.”
7:30AM - 10PM
321 N Main St, Euless“Went into the store today for a battery check and was helped by Kimberly. She was so nice and helpful. I had a loose connection on the battery that was the issue and she tightened it for me and didn't charge an arm and a leg for a new battery like autozone was trying to charge. Will definitely be my go to store now on.”
7:30AM - 10PM
8000 Matlock Rd, Arlington“Want to start this off by saying I was there at the store the day Andre Gonzalez (the guy who left the second most recent review after this) was there.Andre was completely entitled and childish. He gave the employee a coupon that was expired then proceeded to make a scene after the employee said he could not use it. The employee then explained to him how oriellys would send him new ones to replace his old ones. However that was not good enough for Andre he demanded a discount right there in store. After the employee told him that’s not the policy Andre proceeded to yell and insult the employees as he was walking out. The employee kept it professional and courteous never raising his voice and kept telling Andre to “have a nice day”I’ve been coming to this store for years and never had any problems the guys are always great and friendly. I just thought it was wrong how an entitled customer tried to leave such a negative review because he did not get his way.”
7:30AM - 10PM
1001 E Abram St, Arlington“I want to thank the staff because they are doing a good job to help customers find whatever they are looking for and for the company Thank you for providing Auto part for everyone who needed and for a better price . you deserve more than 5 stars .”
7:30AM - 10PM
631 W Debbie Ln, Mansfield“Great help. Didn't have part in store but located it at another store location. Didn't have to wait for them to order one. Thank you. Truck is up and running”
“Just grabbed some oil. Great thing about O'Reilly is they always have pretty good prices on oil I can grab right then versus ordering. Staff is great and selection was awesome as well. I'll be back”