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“Tony provided exceptional assistance, consistently keeping me informed about any issues that arose. He expertly managed the scheduling and ensured that all necessary parts for my car were readily available. When additional parts were required, Tony promptly ordered them and completed the work within the same day. I highly recommend this shop for their outstanding customer service; they are dedicated to addressing all your needs with friendliness and patience, making sure every question is answered thoroughly.”
“Dropped off my car and the repair was completed quickly. The work was done so well that you can’t even tell it was ever in an accident. Ryan helped guide me through the entire process and made everything straightforward.”
“I'm amazed on how great the service was. Every two days they sent email with status updates. Everything was beautifully done and it was done a day before schedule. Charles and his supervisor were very courteous and professional. Very caring. Super grateful!!!!!”
“Had a ladder fall on my wife's BRAND new car which left two dents on the rear quarter panel. Got estimates from another PDR shop for 4x the price before eventually having Clark Brothers Paint and Body (also a great shop) recommend Dents-B-Gone in Pantego. They got it in the next morning and finished it by noon. Absolutely amazing work, looks like new again!”
“Had my 70 Nova SS painted by them in 1999, still has the paint job and looking great. Never sent a picture of the car when finished but here it goes!Service: Painting”
“I initially took my car in to another shop for a fuel related issue. Since the car is a diesel, the other mechanic couldn’t get the problem resolved after being at his shop for over two years. Finally, I had my vehicle towed to Sam and Joe’s and the diesel mechanic got my car running. I’ve only been driving it for a couple of days, but at this point, I’m greatly satisfied with the work that was done on my car. They were quick and efficient..a little more than I wanted to pay, but I’m able to drive my daily driver now. Each time I’ve come to you, even with my other Mercedes, you were able to get my car repaired in a timely manner and you were very professional. Thank you much!!”
“If I could give 6 stars, it STILL wouldn't be enough to express my gratitude. The level of customer service is night and day compared to other collision repair places I've used in the past. (Caliber, in case you're wondering).
There was an Enterprise on site that was able to give me the same model car as mine, which is HUGE for me because I am neurodivergent (AuDHD) and DON'T do well with changes such as that. When I got frustrated while trying take and upload pictures of my car damages, the Enterprise employee on-site went out of his way to assist me.
I was delighted that after only a couple of days I was getting periodic text updates that included an accurate estimate of when my car was completed, a detailed breakdown of the cost of damages, my deductible, PLUS a search tool on their website which would let me know EXACTLY where my car was in the process. When my car was completed ( WHICH WAS ONLY ONE WEEK LATER!!!!!!!), they called me promptly to let me know it was ready, and when I asked about payment plans, they recommended that I talk to my insurance company about adjusting the deductible. Despite being refused on that, I was still able to get the rental covered for a few extra days while I awaited a call, which wouldn't have been the case if the guy @CC didn't tell me to call my adjuster as soon as my car was ready. When insurance wouldn't work with me on the deductible, the assistant manager at crash champions cut my deductible in half and when I was running late to pick up my car, they kept the office open for me past closing. Finally, as I was looking my car over, I realized that they had buffed the scratches out of the other side of my bumper that was scratched in a hit and run. At this point I to was in tears. I've already referred my manager to CC, and I will continue to spread the word about the incredible treatment I received there.”
“Highly recommend Premier Collision Center!!! My red Cadillac looks brand new after a hit and run. Chuck had great communication during the entire process and was able to blend the red paint flawlessly. Thanks so much for all your hard work!!!!!”
“I had a great experience having my 26 year old truck's back bumper and tailgate repaired after a collision. Paid cash. Fair pricing and good communication. Recommended highly.”
“Definitely recommend. I actual had work done to another car back when they were service king and they did a great job. I recently took a car up to crash champions and everything came out perfect!!”
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“In this time, to find people who will actually listen to your need and try to understand your situation is rare. I got both at Clark brothers! They are knowledgeable in what they do and offer good advices! ?”