Diaz Auto Collision, located in Pasadena, TX, has been a family-owned and operated business since 1999. Their main goal is to provide high-quality repairs in a timely manner, along with excellent customer service. They communicate regularly with customers through email, text, or phone calls to keep everyone updated on the repair progress. The staff is friendly, knowledgeable, and attentive, ensuring that each customer’s needs are met and that they are satisfied with the final results before vehicle delivery. Many customers have praised Diaz Auto Collision for their excellent work, especially after vehicle accidents, noting that repairs are done quickly and effectively. The front staff, including Neidy, is often highlighted for being helpful, sweet, and professional. Customers also appreciate how the shop handles insurance paperwork and updates, although some reviews mention initial delays in communication and estimates. Despite a few issues with delays, those who received repairs describe the work as excellent and the overall experience as positive. Overall, Diaz Auto Collision is known for its quality repairs, good communication, and friendly service, making it a trusted choice for auto body needs in the area.
Excellent customer service and advice! Will be coming back :)
October 2025
Great experience with diaz auto collision owner is very polite & honest, explain everything in detail, i definitely suggest diaz auto for any car collision work & repair ⭐⭐⭐⭐⭐
September 2025
Thank you Diaz Auto for helping me exchange the headlights on my 2015 Nissan. You were responsive and prompt! I called and they were readily available to receive my car and get the work done. They have awesome hours & Reasonable prices. I will be back!
