Diaz Auto Collision, located in Pasadena, TX, has been a family-owned and operated business since 1999. Their main goal is to provide high-quality repairs in a timely manner, along with excellent customer service. They communicate regularly with customers through email, text, or phone calls to keep everyone updated on the repair progress. The staff is friendly, knowledgeable, and attentive, ensuring that each customer’s needs are met and that they are satisfied with the final results before vehicle delivery. Many customers have praised Diaz Auto Collision for their excellent work, especially after vehicle accidents, noting that repairs are done quickly and effectively. The front staff, including Neidy, is often highlighted for being helpful, sweet, and professional. Customers also appreciate how the shop handles insurance paperwork and updates, although some reviews mention initial delays in communication and estimates. Despite a few issues with delays, those who received repairs describe the work as excellent and the overall experience as positive. Overall, Diaz Auto Collision is known for its quality repairs, good communication, and friendly service, making it a trusted choice for auto body needs in the area.
Yes sir! Mr Diaz and his crew got me right during my time here at Diaz Auto Collision. I Couldn’t be more happier Simple’s because all my needs were met.
August 2023
Everyone here was very friendly and very knowledgeable. Neidy at the front was very sweet and helpful and always kept me informed with the progress of my car. Thank you Diaz you guys are awesome and will be recommending you to my family and friends!!!!
July 2023
Did an excellent job of repairing my car after someone ran into it. They dealt with the insurance and my car was repaired quickly..
