“We went to Home Outlet in Pasadena and met Amos. We took our floor plans and he gave us a quote for our kitchen cabinets. Amos was very thorough and patient with our needs. He was an excellent salesman and took care of all our needs. I recommend AMOS highly!!!!!”
“I can't say enough about harbor freight. Like come on yall, this place is awesome. If I could suggest anything, I'd wish they had longer hours. Even an hour more in the evening would be awesome. My local store is closed at 9pm. The shopping strip has stores open as late as 10pm and would be nice if more stores in the strip stayed open until 10pm. Nonetheless, I love this store. They have the best prices and the return policy is the best. I've only had to return 2 things but it was so easy. They took the item and exchanged it quickly for a new working one. I love the battery packs, can't beat the price for amount. Love my shop vac. Love my rotary tool with all the attachments. Love the deals to get more! Love the free item and coupons. Love the staff! Love the store layout, so clean and easy to move about. This is just an awesome store. There's literally a reddit sub dedicated to harbor freight. Check it out!”
“I love this hardware store, the girl at the cash register that rang me out was so friendly and knowledgeable. Hey name was Victoria. Definitely will be coming back!!”
“local hardware store with a lot of basic home repairs products. They also have an excellent selection of nuts, bolts, screws and parts the like. My go to place for those. it's very easy to get what you need and get in and out quick.”
“Love everything about this store, specially the staff working there. I went to buy a heat lamp and the young guy there was so sweet so professional. Could definitely tell he enjoyed helping others. I can't say the same about the people at the register, polite,yes. Friendly no. I still enjoy shopping there.”
“The young man at the counter didn't have the part I needed,however he took time to find who had the part in stock gave me their address phone number. This is why I have used hurricane tool for all my parts on tools comp.n pressure washer”
“I am very grateful for the help I received from Milvia F. She was very patient, friendly, and professional. It’s nice to find people who truly care about customers. Thank you for your kindness!”
“I am 75 years old, own two rental properties, and shop Home Depot on Fairmont Parkway regularly. When my daughter or granddaughter are available, they often look stuff up for me to make it easier for me to find. Today they were not available, and I needed a gate hinge, and angle shelf supports. I saw a young female employee on the isle where I thought the gate hinge would be and showed her a photo of the hinge, I needed to match the one I had bought some time ago. She pointed to the endo of that isle where gate hinges were. I also showed her the broken shelf support in my pocket and, without looking at her little computer, she told m the isle AND the bin where I would find it. I was impressed, to say the least. After locating the shelf supports I needed, I returned to that isle to find the gate hinge. I had bought the one in the photo from Home Depot but did not see it on the shelf. All the hinges hanging there were smaller than the one I needed. The same employee saw me looking, came to my aid, dug under the counter, and found the hinge I needed. I asked her name: Kaylee (probably misspelled). Please tell her thank you for being so helpful.”
“I've dealt with my share of paint reps but have never met a better Rep than Susie with valspar... she helped alleviate a mistake in a matter of minutes. Hands down she's performing on the highest level. The store is huge and very clean might I add.”
“I recommend Home Depot but not today. Especially if you are wanting paint don’t come today. Employees did not acknowledge you that they will be with you in a moment. They either walked around, talked to each other or were busy on their phone. Would be nice an acknowledgment that’s all I ask. Don’t ignore use especially if I’m spending over $250 in just one stop. Not good for business. Yes and I was petty enough to video them.”
“I went to The Home Depot to get lumber and needed it cut. A gentleman named Sam who worked in the lumber department had such a positive attitude, was very helpful and went above and beyond to make sure I had the right material for the job. It's hard workers like that that keep you going back.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.