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“We had a great experience with customer service regarding my husband’s cell phone. The agent who assisted us, Giovanni, was professional, patient, and very knowledgeable. He took the time to clearly explain everything, answered all of our questions, and made sure the issue was fully resolved without rushing us. It’s rare to receive such attentive and caring service, and Giovanni truly made the process smooth and stress-free. Excellent customer service—thank you, Giovanni!”
“Came in looking for a new case for my phone, unfortunately didn't have what I was looking for. But needed the phone back reattach and they were very helpful. Great service and would recommend to anyone needing phone worked on.”
“Excellent experience repairing my Iphone. Eddy was very knowledgeable and fast turn around,making the process stress-free. The store was super clean and they also have a great selection of accessories, definitely recommend!”
“Excellent experience at the Pasadena ubreakifix as usual! Best customer service anywhere. Quick and reliable battery replacement on my iPhone. We use them for all our device repairs. Highly recommend.”
“100% recommended store! Very good service and excellent promotions. Don't hesitate to come and see the promotions they have every day. Thanks to Daisy for taking the best care of me ??”
10AM - 7:30PM
2015 S Richey St Ste A, Pasadena
Mobile Phone Accessories
“I m so happy for the help that I got Zandra is good at helping people I recomend her to help everyone she is patient and she tryed everything to get me a better plan thanks zandra!!”
“Excellent service from Mr. Francisco, patient and understanding, very professional he helped me with my new device and transferred all my information to the new phone.”
“Very good, helped my wife get a brand new phone, they were very helpful, I definitely recommend! Go to store they are very good! Anisa & johana helped me so much.”
“The 3-representatives Cristal, Daniela and Mariana that assisted me were extremely supportive and helpful with the process of my payment for several months.
Everyone else that has assisted me all the other months were very rude and were slow and unwilling to help me just to make a payment for my son without asking any questions on his account. That left a Bad taste in my liking for AT&T.”
“I went to this store earlier today and I met Jonathan. Jonathan helped me get my phone turned on with the bring your own device and switch. Jonathan thoroughly talked me through the Boost Mobile App and was extremely nice and courteous. He also told me that if I needed any help or had issues with my service to come back so he could help me out.”
“The manager and his worker Jason or the best workers I've ever seen in my life anywhere at any business in my lifetime and I'm 68 years old I just want to let everybody know it's the best cricket store anywhere! They're so wonderful I can't even tell you how great they are Jason the manager's helper is so amazing and the manager is the biggest hearted guy I've ever seen in my life he goes the extra mile to get you what you want no matter what you won't believe it it's so amazing!!!! I love these guys you got to go there”
“Very polite employee and helps you when you come in. I have 5 lines in here and I have never had any problems when I need something done to any phone I come in and he helps very quickly overall excellent customer service.”
10:00 AM - 8:00 PM
142 Southmore Ave, Pasadena
Mobile Phone Accessories
“I phone fell in a creek and I needed a phone ASAP! I went to visit AT&T on Fairmont Pkwy in Pasadena,Tx yesterday and the service was great! They had a full house but I was attend to immediately. My wait was less than 5 minutes. Diego was the associate that assisted me in getting my phone replaced. He was so helpful. He was very informative and patient with schooling me on all the details of all the phones that I was interested in. His service was amazing! He helped me set up my new phone and had me in and out in less than 30 minutes!! Huge shout out to Diego!! If you need a new phone or just need detail info on a phone go visit Diego at 5708 Fairmont Pkwy in Pasadena, tx!! Thank you for all your help! SATISFIED!!”
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“Don,t fret cell phone issues, go to your local AT&T store and the employees will get the problem solved very professionally, they did for me at the store at 3532 Spencer Hwy, they went above and beyond!”