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“Mrs. Carol was so nice and accommodating. We called I guess a general Public Storage number and for whatever reason we weren't allowed to see the storage units. We got a hold of her and we went within 10 minutes and got the storage unit we needed with no pressure. She showed us around and explained everything. She also made sure we understood their storage unit features and allowed us a test run. She was amazing! I'm glad she is staff at the Public Storage we are now renting. Thank you Mrs. Carol for your patience and your kindness! I feel we can count on her to answer any questions. :)”
6AM - 10PM
5035 Burke Rd, Pasadena
Movers
“Been at this property for awhile in building 1 and lately the temperature has been higher than normal on the inside. I went and spoke with JT the property manager about the situation and he informed me that while it is climate controlled the units that keep it cooled aren't functioning properly and will get looked into. I asked if there was an ETA on the repair and he said he's unsure but will try to keep everyone updated as time goes. He was professional and really forward with the information and I appreciate that. So wanted to leave this and give him a shoutout for the help!”
Movers
Movers
“The rep Kim help me unlock my lock I was having an issue with it. She was a great help! This is my first time here, but I had a great experience. She had great customer service.”