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“Came in on tuesday for a phone repair, the screen would not turn on. Sam was very helpful with letting me know that he was going to do diagnostic. Called the next day and informed me of the issue and had the phone ready for me in 30 min! I will definitely come back here for any future problems.”
“I had an amazing experience here! The staff were incredibly friendly, patient, and truly cared about helping me find the perfect phone for my needs. They took the time to explain all the features, answered all my questions, and even helped set up my new device. The service was quick, professional, and honest — something you don’t find everywhere. I’ll definitely be coming back for all my mobile needs. Highly recommended for anyone looking for quality products and genuine customer care ❤️”
“I switched over to boost mobile after being with Metro for a long time . Best decision ever . Ali helped me switch over and helped me find a phone and made setting everything up easy.”
“Emily was great and helpful! Fix did not take long at all! Not her fault yet AC was out, yet customer service was great so every one that walked and waited was great about it! I’ll be back if needed.”
“We switched t mobile to att and they initially screwed up the entire order when shipping the phones. Our T-Mobile lines were turned off prematurely and we stopped into this location. The woman who helped us on Jan 17th at around 10am got everything figured out all while helping out multiple customers. I can't say enough about her as we had multiple phones across multiple states. This is one of the best customer service experiences I've ever had in a mobile store. Thanks again.”
“Just want to give a special kudos to David! Extremely friendly, professional, knowledgeable, and efficient. He assisted me with a billing issue I’ve had for 3 months. I hope the managers and corporate office is able to see the wonderful customer service I got here. Thanks David !”
“The best customer service I’ve had in a very very long time!! Mir was very kind and helpful met all my needs and was very attentive to my needs. Highly recommend this store, it wasn’t a headache and I will only go to this store as long as he’s there.”
“I waited in line for over 45 minutes at another Pearland location and decided to try this location instead. Robert helped me fix my phone in just a few minutes. Excellent service!”
“I had a phenomenal experience at AT&T thanks to Bradley! From the moment my mom and I walked in, he was professional, patient, and incredibly knowledgeable. He took the time to answer all of our 99 questions lol and made sure we fully understood our options without feeling rushed or pressured.
Customer service like this is rare, and Bradley truly went above and beyond to make the entire process smooth and stress-free. If you visit this location, I highly recommend asking for Brad. He’s a great example of what excellent customer service should look like!
Thank you again, Bradley!”
“They are so helpful with my new phone and taking time to transfer my information from my old phone to new one and very happy with my upgrade and they are honest the manager there give her 5 stars”
“Kaleem was amazing! Usually my experience at T-Mobile is tedious and not very helpful. As a former sales associate I was shocked at how smooth the process was. He got me setup with the best deal in no time. Would recommend!”
“Had an issue where I couldn’t receive calls or text messages and they got it fixed for us quickly! Plus they hooked us up with an amazing deal on tablet with a $20 plan on my existing line. Great service and Great Deal. Highly recommended”
“I came into Tmobile today with my sister Keshia Vaugh and nick assisted, both of us, his customer service skills were absolutely outstanding.His knowledge and details of all the T Mobile program's Discounts.Accessories, was ABSOLUTELY SUPERB! I upgraded my Ipad and bought a Samsung Galaxy flip watch. His co-workers, Larry, Zay Veronica, and Sadie all needed assistance. They all came to him when they had questions, or needed help or assistance. He was very patient, and he was able to help all of them. And inform them and help me and my sister at the same time. This young man, Could run a T-Mobile Store! LITERALLY his Customer Service skills and his Knowledge base was just one of a kind, ABSOLUTELY SUPERB!!!!!”
11AM - 6PM
3419 Broadway St A, Pearland
Mobile Phones
“I have been a customer of Talha Akbany since he was the manager at the Murphy location I used to visit that store because of his excellent customer service professionalism and positive attitude, Now that he is managing the pearland location I continue to come here specifically because of him he always provides outstanding service treat customer with respect and make sure all our needs are taken care of.”
“The employees masa and Esmeralda did an amazing job, helped us with the phones and are nice ladies. I recommend everyone to make this store, their to go store. We did an upgrade, amazing service.”
“Hasaan is the man, he helped me out for over an hour and I walked away with the new iphone pro max.. He got me the best deal and threw in a screen protector, very helpful and cool dude. Will be back to get my son a new phone. ??”
“Abby was phenomenal!! We had previously spent 2 other trips to Verizon trying to take care of a phone upgrade. Abby was diligent in getting to the root of the issue and was actually able to get everything done for us in 1 visit! Kudos !!!”
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“Jackie was exceptional! Was very attentive from the moment I walked in the door, super knowledgeable and made the entire experience feel super smooth. Will definitely be coming back to this location!”