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“I purchased a ps5 for my brothers birthday and did not fully check out the console which was my mistake after realizing the console had a problem and I had passed the 24hr mark by a day, Andres did not give up on helping me and helped me get a replacement console for a price difference and the best situation for me. EzPawn Conway, Andres and Management have a great team and do help customers with the best intention to satisfy their customers. I am truly grateful and a happy customer ??”
“If not the best,one if the best Metro stores in the valley, all because the service Joann provide to my father,the patience and transferring all the info to the new phone for him. Thanks Joann, God bless .”
“One of my best experiences at a pawnshop i want to thank 2 employees for their great customer service malachai and crystal they made everything so easy and perfectly understandable will definitely come back with them?”
“I had the best experience at this location. The store employees are knowledgeable and efficient. As soon as I walked in I was greeted right away. The manager was super nice and always smiling. I will be coming here from now on. You won’t be disappointed.”
“I was considering upgrading from my Android to an iPhone but felt unsure about making the switch. Amaday at Metro stepped in to help.
She patiently explained the features of the iPhone 14 , highlighting its camera capabilities, user interface, and app ecosystem. She also assisted me in transferring my data seamlessly from my Android device. Thanks to her expertise and support, I'm now enjoying my iPhone 14 and loving the new experience it offers!”
10AM - 7PM
3502 West Main Avenue Ste 5, Mission
Electronics
“Switched 3 lines from metro to cricket the same day. I got awesome service from Mario!! If you want the best service in the valley come to this store,the customer service is THE BEST IN THE VALLEY. Will recommend this store to all my family!!”
“Neshla Was so helpful We Appreciate her! She explained everything so well for my fiance and I .She's awesome! Thank you Neshla ⭐️⭐️⭐️⭐️⭐️”
“I went for some Tint on my 93 chevy silverado and was impressed with the work they did. Tint looks excellent. Top of the line! Now going in for some Audio work!! Recommend it 100%.”
9:30AM - 8PM
215 W Main Ave Suite B & C, Alton
Electronics
“Wow! Words simply cannot express how amazing the service is here. Personally, I used to HATE going to phone stores just to wait for hours with no help but this was a completely different experience. I absolutely LOVEEEE the service here. All of the girls that helped me set up a new line were extremely helpful and any questions I had they answered with complete honestly. I am so satisfied with their help and I am so excited to finally be apart of the Metro family! THANK YOU!”
“I had a bad experience and Irery the manager reached out to me and we worked the problem out and she was just great the best costumer service ever she will make you want to come back I truly appreciate people like this definitely she gained a new loyal costumer !!”
“I’ve always had a great experience at T-Mobile thanks to their motivated sales associates and excellent customer service. Every time I come in, I feel welcomed and taken care of. I especially want to highlight Samantha—she’s an outstanding sales associate! Samantha is always willing to help, has an amazing attitude, and her positive vibe makes every visit a pleasure. It’s clear she truly cares about customers and goes the extra mile to make sure all your questions are answered. Highly recommend this location and their awesome team!”
“Don't scold the girls anymore, Chaparrita has always taken the best care of me and Kristal is not to mention the best in customer service but I'm still looking for my free tablet, don't pay 20.00 for the plan”
10AM - 7PM
508 N La Homa Rd Ste C, Palmview
Electronics
9AM - 8PM
304 S Conway Ave Ste A, Mission
Electronics
“Very helpful staff, They helped us with a very detailed description about the phones and helped us decide on with suited us best. Easy and inexpensive activation. Thanks Cricket staff.”
“We have had various work done at our multiple locations by Sound Innovations and it never fails! Always very satisfied with all their work. Thank you and keep up the Great Service!”
“Amazing service from this store! Reyna assisted me great and efficiently she helped me set up my new device and explained everything great I had no clue on how to use it switching from a galaxy 10/10 recommend coming to her <3”
“The Lady's all are very helpful !! Kris ,Alma , Ana !!! Are the best rep! They are very smart lady's highly recommend this place and you can also fix your iphones great price !”
10AM - 7PM
1314 W Palma Vista Dr Ste 2, Palmview
Electronics
“Good experience. They didn't have the phone I wanted so they contacted the next store over and they had it. I've been with Cricket over 10 years with no problems. I worked in the oil fields for 8 years and cricket always had service out in the boonies. When all the others failed I still had service and broadband..”
“Very disappointed. The cricket agent was rude and sent me off without even tending to the problem I had with my phone. It's sadden because I love cricket service. Love n peace siempre 4eber.”
“I always come here for prescriptions and always find great deals in the clearance section. Haven't had an issue with employees. Clean and clutter free. Easy to find things. The only issue would be the restrooms.. They are so filthy and disgusting..something needs to be done about that”
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“Yanira is the Cricket employee that helped my husband out and when I tell you she was awesome is cause she was. We live in Rio Grande City and prefer to drive all the way to Penitas just to get help with them cause there so professional at what they do. We left super satisfied. Thank you to Yanira she was amazing.”