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“Brendan and Mathayus have been great every time I come in. Great customer service and always great to chat with. 10/10 would recommend heading into discount electronics”
“Great products and fantastic customer support especially from Julianna! My Dell Precision 7510 had a failing AMD graphics card, and I was able to purchase an upgraded NVIDIA card along with the correct heatsink fan assembly to fix the problem. The products arrived on time and were a perfect fit. I will definitely look to this company for any future needs and highly recommend them!”
7:30AM - 6PM
9914 N Interstate Hwy 35, Austin
Computers
“Wanted to build my own gaming rig. Mason, David and Rio were simply amazing. Got me all I needed to build a solid, fully upgradeable gaming computer and I can confirm it works! (though I know they'd be there to help me if I needed it). We also got it done UNDER my budget, easily competing with online prices. Amazing. A little time and I'll be back for those upgrades guys! Thank you!”
8:30AM - 5:30PM
2713 Meister Pl #200, Round Rock
Computers
“My second computer purchased from Ironside and I'm extremely pleased. What an exciting day it was when my black cherry juice box arrived. Looks and runs beautifully. Thanks again my friends at Ironside!”
“What a store!
I've been a Razer enthusiast for years and didn't know we had a store here in Austin. I came in looking for a chair and decided on the Izkur V2 along with the Basalisk V3 Pro and Dock Pro with the big help of Aaron, Austin & CyberDog. These guys REALLY know their stuff if your looking for the right tech. I'll be coming back soon with the deals and support they offer!”
“They wrote a new realtime OS for our products in no time. They got it done is five to ten percent of the time other competitors did with fewer bugs. Whoever is in charge of their coding is doing a great job. Keep it up!”
10AM - 9PM
11701 N Mopac Expy, Austin
Computers
“I went to look at trying some makeup after having not worn makeup in a while. Fe happened to be finishing up with a customer and spent a good amount of time with me. She explained all the matching and products very well. She was kind and patient and I appreciate the care she took in addressing my needs. I came home with a few products to help me look put together without looking overly done. I’m so happy I stopped here.”
“Had nothing but a pleasure dealing with the team at Teksavers. It was seemless and enjoyable getting some unused tech out of my life and into theirs with Isaac's help. Would recommend!!!”
“Apple is a genius co with cool, fun, awesome products. What also stands out is their 5 star customer service. Buying their products gives a peace of mind CS will fix issue. Love this Co and it’s products”
8AM - 7PM
816 Tirado St, Austin
Computers
“I had an good experience with the Print Department Manager Andy. I was referred to her by my boss for a print job that needed to be completed within a very short timeframe. From the moment I arrived, I was treated professionally and with genuine care. The manager listened carefully to my needs, explained my options clearly, and ensured everything was completed accurately and on time.
Great customer service, and attention to details. I recommend this print department to anyone looking for quality work and good service. Thanks, Andy!”
“This review is specifically the Geek Squad Auto Tech installs. I have had Jake install a replacement amp, new receivers in 2 cars and a speakers in one car. Jake does an excellent job and is honest as the day is long! He did a great job on both cars and I highly recommend asking him for any advice on replacing any of your auto stereo. He is a superstar!”
“I had a great and convenient experience ordering an emergency computer part on the app late at night the evening before I came in - the crew at this Best Buy got my item pulled, packed up and ready to go before they even opened the door for the day so I could pick it up as soon as humanly possible. Leen assisted me with nothing but kindness and charm and I was able to be on my way very quickly.”
“Chaotic and overstimulating. This was my first time ever in an Apple Store although I’ve had their products for years. There’s tons of staff but NO organization, NO clear signs on where to go. After asking a random employee where do I go I was told to wait and someone would approach me. JUAN was excellent, he answered all questions I had and explained the battery replacement process. I did NOT expect a 3 hour wait estimation for my phone repair. And it took every minute. Again, even picking up my phone—it was not clear where to go or how to “check in”. Just get HUGE signs, Apple! I’m surprised a company this large has such unorganized operations in store.
Even on a Wednesday there were so many people, even an Apple Camp with a bunch of kids. It was just too much going on in there, but most of the staff were nice. Hopefully I don’t have to return :) Still a good experience”
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“Donald is an outstanding General Manager! I had an unusual situation where I needed a receipt reprinted for work, and he went above and beyond to help me. Donald patiently spent time with me over the phone, asking all the right questions and never making me feel like a burden. He researched, kept me updated with multiple follow-up calls, and demonstrated a genuine commitment to resolving the issue.
In the end, we discovered that the receipt had to come directly from FedEx and wasn’t in the Office Depot system, which was entirely my mistake. But instead of being frustrated, Donald was truly happy that I’d be able to resolve it. His professionalism, kindness, and customer-first attitude made a stressful situation easy, and I so appreciate the time and care he gave.
I highly recommend Donald as a human being. He is a fantastic example of what customer service and leadership should look like. I honestly wish there were more people like Donald in the world!”