“I was looking for a specific 4k Blu-ray movie that came out the day I went to the store. it wasn't put out yet, but an employee went back and brought it to me. I was grateful because that was the fourth business that didn't have it displayed yet, and I was tired of driving around and looking. Sorry, I don't remember the guy's name, but I appreciate the customer service.”
“I have loved dealing with Discount Electronics for the last 15 years or so. They have an incredible selection of, what I have always found to be, lightly used computers. They give a ONE YEAR guarantee on all the computers they sell, and the prices are great. The sales guy that I always deal with is TIM GARZA. While I am sure all the sales guys are knowledgeable and helpful, Tim always greets me with a big smile and he answers all of my questions in a way that I can understand. I Highly recommend Discount and Tim.”
“As a computer repair business owner, it's great to be able to source dell parts locally which helps my turnaround rate for repairs. Plus the employees have more knowledge than what I know. It's only been a year and a few visits with no issue with parts. Thanks for keeping your business open since the 2000s.”
8AM - 5PM
4413 Spicewood Springs Rd, Austin“We love our Toshiba! Our school district is small and we only have one copier/printer /scanner machine. It runs flawlessly and the support Mary Ellen and David give us is top notch. We just signed up for our second machine and we are so excited. Toshiba makes good stuff!”
9AM - 6PM
13401 Pond Springs Rd, Austin“Was able to identify the issue with my Android, and repair within a few hours. Very knowledgeable and helpful guy, advised also how my issue may have come up - from a bad car charger, my charging port got busted. Exceeded my expectations!”
“I have had my Ironside PC for 2+ years and have had an incredible experience! They quickly turned around a warranty claim when my PSU died and gave amazing customer service.”
10AM - 8PM
11401 Century Oaks Terrace Suite 125, Austin“Say what you want about Razers online support - The Store in the Domain is incredible. Super helpful staff that goes above and beyond to help their customers. I worked with Nick who was one of the most customer focused, knowledgeable people I have worked with. Serious kudos all around. I'll be back for my future PC / Peripheral needs.”
“The team at the printing section were literally the sweetest !! Recently we lost of puppy and I wanted to print some posters to pass out in my neighborhood. I did an online order and I realize they weren't going to be ready on time. I called and asked if they could be done sooner they told me they'll be ready in an hour, which was already great, just 10 mins after that call they called me back to let me know my order was ready. I did curbside pickup, which they were super quick and easy to find. When they brought my order out I noticed they gave me 10 extra prints of the regular size and 10 extra prints of a larger poster size, making it 20 extra prints. I'm super happy and grateful for they small act that goes a long way. We were able to pass out extras and we're taking it as a sign we're able to find our puppy. To the printing staff THANK YOU you guys are great !”
“Very impressed! Customer service on point! Thank you Regina for helping me make an informed decision on my printer purchase. Regina was obviously busy already, working the check out line AND answering calls but still made me feel like a priority. Thank you for taking the time to show me floor models & answer my questions. This gal is awesomeness ?”
“Had nothing but a pleasure dealing with the team at Teksavers. It was seemless and enjoyable getting some unused tech out of my life and into theirs with Isaac's help. Would recommend!!!”
10AM - 9PM
11701 N Mopac Expy, Austin“Super helpful! I've been a customer since they started! You can count on them! And I'm not a techie but ask a bunch of dumb questions -- they always save the day!”
“Apple is a genius co with cool, fun, awesome products. What also stands out is their 5 star customer service. Buying their products gives a peace of mind CS will fix issue. Love this Co and it’s products”
10AM - 9PM
3121 Palm Way, Austin“The staff was very helpful and accommodating. Even without an appointment. Answered all my questions. Very nice atmosphere. I recommend that you look up the classes. Very clean and sanitary.”
10AM - 9PM
11066 Pecan Park Blvd Suite 301, Cedar Park“Our visits to Best Buy have consistently been positive experiences. The friendly and helpful store representatives, especially Eric, stood out. Eric dedicated extensive time to explain TVs and sound systems thoroughly, offering fantastic recommendations. His passion for his job was evident, and I highly recommend seeking his assistance if you're in the market for a new TV or sound system.”
“My recent trip to Best Buy left me with mixed feelings. On one hand, the customer service was outstanding. The staff members were not only friendly but also extremely helpful, eager to assist and answer questions with a smile. Their approachable and knowledgeable demeanor made navigating the store a pleasant experience.However, the pricing of the items was a different story. I was taken aback by the high cost of nearly everything on the shelves. From the latest electronics to basic accessories, everything seemed to be priced at a premium. I had hoped to find some budget-friendly options, especially in the returns clearance section, but to my disappointment, even the discounted items were quite expensive.It was surprising to see such a limited range of affordable products. As a customer hoping to find good deals or reasonably priced electronics, this aspect of Best Buy was a letdown. It seemed like the store catered more to those willing to spend a lot without considering customers with tighter budgets.While the staff at Best Buy are commendable for their friendliness and expertise, the lack of affordable options is a significant downside. For those looking for budget-friendly purchases, this might not be the best destination. However, if you're willing to spend on high-end electronics and value excellent customer service, Best Buy's staff won't disappoint.”
“Went into Discount Electronics this morning because I could not get my favorite game to play. I have to admit I felt a little foolish about it, but the guys were great! Armando spent a long time fiddling with it (I am not savvy enough to detail how), but he kept at it when the first couple things did not work and eventually succeeded. I love this place. It is so nice for people like me who are technologically challenged to have a place to go where you are not looked down upon. I am a customer for life!!!”