This Verizon store in Pflugerville offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the friendly and helpful staff, with many praising the quick and professional assistance they received. Staff members such as Alejandro, Ciso, and Brandon are highlighted for their knowledge, patience, and dedication to customer service. Visitors often mention the absence of long wait times and the efficiency of the service, whether resolving account issues, transferring lines, or replacing phone accessories. The store provides convenient options like online scheduling, in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Customers who visited expressed satisfaction with the smooth and straightforward process, especially during transfers or device setup. Overall, the store is known for its attentive team, quick solutions, and a positive shopping experience, making it a reliable choice for those needing Verizon products or support.
Miles and Andre helped us this morning after Memorial Day. The store itself was busy, though they managed everyone, and my experience was pleasant. Thank you for the help.
May 2025
Alejandro was expecting helpful, professional, and courteous.
April 2025
Great service! I spent DAYS on the phone trying to resolve an issue with my account in the app. Went to Verizon location. Alejandro had my problem solved in a matter of minutes. I will always go to this location anytime I have any problems. Great customer service! Thanks Alejandro! You are awesome!
