FedEx Ship Center in Plano, TX offers a range of shipping services, including packing supplies, boxes, and FedEx shipping options. Customers can have their FedEx shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping services, and FedEx Ground is faster to more locations than UPS Ground. Customers have had mixed experiences at the FedEx Ship Center. Some have reported excellent customer service from staff members like Robert and Ashley, who were helpful in resolving issues with damaged packages and providing support. However, others have encountered less friendly staff, with one reviewer describing a "fat white dude at the front desk" as having a poor attitude. Despite the occasional staffing challenges, the FedEx Ship Center in Plano, TX generally provides the necessary shipping services and support for customers' needs. The center's ability to handle large and heavy packages, as well as its flexibility in accommodating customer requests, have been appreciated by some reviewers.
I got here just in time for my package to go out. Outstanding service. Thank you
May 2026
This morning I was helped by Karen Waits and Danny Chappell, they did a great job finding, and showed genuine interest towards helping me finding my package. Extrema friendly and professional.
April 2026
Walked into the location to find no one at the front desk. All employees were in the back. Only one checkout was credit card capable. The other agent's credit card machine was broken. Additionally, the suite number was left off my package. Even though it was clearly in the shipping instructions.
