FedEx Office Print & Ship Center in Plano, TX, serves as a comprehensive resource for small businesses, providing an array of services such as FedEx shipping, copying, digital printing, and more. Customers can access features like online document upload for convenient pick-up or delivery of materials like flyers and banners. The staff, particularly the manager Flo, is noted for their exceptional customer service. Many reviews highlight her dedication to helping customers resolve issues and navigating shipping options. Despite being busy, she takes the time to ensure customer satisfaction, even walking clients through self-service options. Positive comments also mention the helpfulness of other team members, creating a friendly and supportive atmosphere. Though there have been concerns regarding billing issues, customers appreciate the staff's willingness to listen and assist. Overall, this FedEx location is recommended for its reliable services and outstanding customer care, making it a preferred choice for shipping and printing needs in the area.
Had to go back in because I made a mistake when getting a paper printed and they were very accommodating and understanding.
April 2025
I had an oversized package delivered to this location, Florence and her team were very helpful in handling the package, as well lent me a hand to load it properly in my car. Clearly, the staff at this FedEx location goes the extra mile in helping their customers.
April 2025
Flo……is absolutely wonderful. Not gonna get into the details of the whole mess caused by Frontier, but we were in a bad position….stressed….and out of time. Flo, like a boss, got us all squared away. Helped us ship our luggage AND saved us almost 150$. If yall ever let her go yall are mentally defunct
