Pep Boys provides reliable auto service and tire work. Employees are friendly, personable, and efficient, often completing tasks in record time. They are helpful even when very busy, taking care of issues quickly. The shop is known for honest assessments, not recommending unnecessary repairs and sometimes not even charging for inspections. They keep customers well-informed with clear communication and explanations about the work done and any recommendations. The service is professional and trustworthy, leading customers to highly recommend them to anyone. Many report having a good experience and state they will definitely come back again, citing such service as the reason customers keep returning.
Jose and PK were both detailed, responsive, and heck of a lot cheaper than the dealership! I will definitely go back to them for any future needs. Great overall experience!
June 2024
Greg was friendly, personable, seemed like a cool guy. He got my inspection done in record time, and made this errand not suck as much as it could have.
June 2024
My car splash shield was falling off. I came in and they were very busy but Alvin said he would take care of it anyway. 15 mins later it was done. It's because of employees like Alvin that customers keep coming back, including myself.
