The Sleep Number store in Plano, TX, offers a unique shopping experience focused on individualizing sleep with adjustable beds. Customers appreciate the knowledgeable and patient staff, who provide excellent customer service without pressure to buy. Reviews highlight the welcoming atmosphere and the staff's ability to explain products clearly, helping customers find their ideal mattress and Sleep Number setting. Many customers mention specific employees who made their shopping experience enjoyable, such as Savannah and Andre Samuel, praising their attentiveness and expertise. The store also promotes a 100-day sleep test, allowing customers to try out their new beds comfortably. Overall, visitors report stellar experiences with the staff’s friendliness and competence, making it a highly recommended location for those seeking personalized sleep solutions.
The young lady was very helpful with taking my exchange as well as getting me a new bedding set shipped at a discounted rate!!!
February 2026
Santana was very helpful from helping my Mom choose her bed through several phone calls to reschedule delivery. She is kind, professional and very caring. I highly recommend this location. The delivery team was exceptional as well. Walked us through all of the features once the bed was set up.
December 2025
Santana was amazing . She tended to ne the whole time. She asked me about my sleep lifestyle and preferences. Then showed me options that satisfied my back. I highly recommend her
