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“Custer /121 location has great customer service! They are always reliable, efficient and professional your in and out with all needs met on the spot, with final drive up check in a breeze ! Thanks always Uhaul!”
“This is my first time to try this company, and it is great, but a small detail. When we called the first time to collect the information, they should have told us that the person who pays, should be the same person hold the insurance. My friend and I had a different arrangement. It worked out at the end. We rented a van for 7 days, and the license plate tags where about to expire after two or three days which we noticed after signing the papers, and after inspection we notified them, so the had change it with another one, which was ok but not that clean. Overall experience is good.”
“Extremely professional. Both the owners went above and beyond for me. I had some unique requests and they gave me amazing service. Thanks so much, I really appreciate it.”
“My first time using this U-Haul location from the time I pulled up the parking lot was clean and very, very well organized upon me entering into the location for Service. I was greeted with a smile, even though a couple of guys was working with someone they acknowledged me coming in and spoke. I was even offered Water the process went quickly and smooth Big shout out to all that was at work on August 15 You guys were awesome. Please keep it up.”
8:30AM - 5:30PM
3204 14th St, Plano
Truck Rentals
“Katrina is amazing! After a long trip to Houston her customer service, smile and energy was the jewel of my day. 💎 Katrina’s service and personalized hospitality is one to value.”
“I kept getting a bill by accident, but the manager talked to me and fixed the error.
Very nice people, and the facility is clean and large. Would use them again.”
7AM - 11PM
2716 K Ave, Plano
Truck Rentals
“In case you didn't know there is a hidden gem inside this gas station. Taqueria El Chino is located inside and has excellent food. They used to be located in Lewisville but recently moved here. They have agua fresca's the strawberry lime is my favorite.”
“It always a great experience when we rent a truck from Penske at this location, Chris makes the process easy and helps us understand all the details. Thank you Chris!”
“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
“The manager, Dennis, has been a game changer more than once!
Top-tier customer srvc! I've had other storages in the past & this staff has been the absolute best!”
“These guys were exceptionally great to me. My moving help didn't show, the help that showed was unorganized, broke up my things didn't get the job done I had to move myself 3 full rooms of furniture. For 3 conservative days. But Mark and his guys was very understanding to my needs. My entire move inconvenient Budget Traylor Rentals schedule.
These guys truly truly a blessing to me. They were very unstanding and respectful towards me and my needs.
I always watch rating to help me decide. Every situation is different.
All I can say is you would be dealing with a loyal, caring, patient unstandand”
“The pick was great.
The person at the front desk, made it very easy to get the keys and get me going and he also showed me where the key drop off was so that was convenient when I was dropping off the truck.
Overall, very good.”
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“Great service. Really appreciated the new Transit with all the gadgets (e.g., Apple Car Play). But please bring back different sizes of trucks! We use U-Haul a lot. This is my favorite location but there's no selection!”