U-Haul Moving & Storage of Plano offers truck rentals and moving solutions. Reviews note the experience can be mixed. Positive feedback highlights that staff are often very courteous, helpful, friendly, accommodating, and amazing. The equipment is sometimes in great shape, well-maintained, and easy to pull, with an easy online reservation process and affordable prices. However, some customers report issues with vehicle condition, including trucks in poor or unsafe condition with specific problems, and mention difficulties reaching the location by phone. When operations go smoothly, customers report a great experience and plan to use this location again.
Extremely professional. Both the owners went above and beyond for me. I had some unique requests and they gave me amazing service. Thanks so much, I really appreciate it.
August 2026
Excellent experience! Had some trailer light issues and scheduled an appointment. Brian was super helpful and fixed the trailer light issue at a super reasonable price! Highly recommend!
July 2026
It was an easy straightforward experience. Equipment was in great condition. Staff was helpful, quick, and friendly. Couldn’t have asked for more.
