United States Postal Service
USPS,
Post OfficesHours:
3400 Coit Rd, Plano TX 75075 Hours
About United States Postal Service
The United States Postal Service (USPS) at 3400 Coit Rd provides essential mail and package delivery services to every residential and business address across the country. Customers appreciate the commitment to secure, reliable, and affordable delivery, as well as the convenience of walk-in passport services offered at this location. The staff, particularly in the passport office, receives positive feedback for being upbeat, positive, and patient, making the experience enjoyable for customers. However, some reviews point out issues with the drive-up collection boxes, which have been reported as overflowing, leading to concerns about mail safety. Customers are advised to bring their mail inside due to theft risks. While the staff is noted as helpful, there are comments about slow service, especially regarding passport processing, as one person handles the service. Customers suggest improvements to streamline the payment process. Overall, USPS aims to enhance customer experiences while managing the challenges of high demand and security concerns.
Most Recent Reviews
February 2026
Worst post office, from the unprofessional mail carrier to the associates in store. Stick to FedEx or ups
February 2026
Diana is VERY rude and will try to talk over you while you are talking. Then was rude to 3 other customers. I will report her everyday if I have to. She made my experience horrible with USPS
January 2026
Absolutely atrocious work rate, package has been delayed 7 times…
More Comments(244)
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- Plano, Texas