Cellular Sales, a local Verizon store located at 2140 W Oaklawn Rd, offers a friendly and helpful in-person experience with knowledgeable wireless sales consultants. Customers can get assistance with upgrading devices such as iPhones, Samsung Galaxies, or Motorola Edge+ and learn about Verizon plans, accessories, and exclusive services. Many reviews highlight excellent service from staff, with specific mention of staff members who went above and beyond to make switching to Verizon smooth and hassle-free, including transferring data, programming new phones, and handling trade-ins efficiently. Customers appreciate the personalized attention and the ease of process, often rating the service highly. However, some express frustration with the store's assistance, feeling that staff are hesitant to help beyond selling phones and that they need to travel long distances for support. Despite this, the store remains a popular choice for those seeking Verizon services, promotions, and expert advice in a convenient location. Overall, Verizon at this location is known for good customer service, device upgrades, and a welcoming environment, although experiences with customer assistance can vary.
Adrien was fabulous!!!!! Great customer service and amazing recommendations on plans and products. Wish every Verizon was this well staffed. Thanks a bunch, Adrien! 10/10
April 2026
I just had the best experience at Verizon yesterday!! Truly have been a customer for a super long time and Adrien V took care of me in the most professional way and saved me so much. I highly recommend if going to the Pleasanton location be sure to ask for Adrien!!!! Thank you Adrien!!
March 2026
Adrien V was very professional and informative and friendly, and definitely will be coming back to upgrade my other phones as well
