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“After 4 hours of trouble shooting at a corporate store in San Antonio we went home with the problem not resolved. After 4 calls to At&T for tech support over phone which wasted 4 more hrs. of our time nothing resolved. Asked my daughter to bring me the phone so I could take it to the Pleasanton store to see if they could resolve the problem, she did and I took it in and with less than 20 minutes PROBLEM RESOLVED!!! Thank you Courtney for an amazing job.”
“Adrien was fabulous!!!!! Great customer service and amazing recommendations on plans and products. Wish every Verizon was this well staffed. Thanks a bunch, Adrien! 10/10”
“Very great customer service! Jazz was so helpful at finding a new phone at a great price and turning on separate lines for my family and I. Thank you Jazz and Metro for taking care of us!! Awesome place and amazing experience!”
“I had the pleasure of meeting Diana, super nice & super helpful. I appreciate her for helping me. Cricket is lucky to have such a wonderful person working for them.
Thank you Diana...?”
“These Ladies are awesome and go above and beyond too help you. Diana is great! Would not go too any other store. Better phone service than Verizon. Verizon said we would have good phone service here in Pleasanton all lies. Use Cricket!!!”
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“I came to this store to switch and I really couldn't have had a better experience Jocelyn and Jerelyn helped me set everything up I really thought it would be hassle but they madeit so easy for me. I'm def coming back”