The AT&T Store at the Gates of Prosper offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including popular unlimited data plans with nationwide 5G service. Customers report great experiences, with representatives described as extremely knowledgeable, helpful, efficient, polite, patient, and kind. Staff assist with getting new devices at reasonable rates, solving technical problems, retrieving account information, and removing scams while providing helpful tips. The process is noted for being quick, with one customer reporting being in and out in 15 minutes. The team helps with both personal and business accounts, including new equipment and internet service. Wait times are generally not too long, leading customers to state they will return and highly recommend the store for phones, service help, or fixing tech problems.
Mason and Will have been nothing but outstanding with our switch from T-mobile to AT&T! Got my wife and myself the new iPhone 17 pro max and couldn’t be happier.
December 2025
I had a great experience at this location. The representative that helped me was very knowledgeable and helpful. The wait time wasn't too long. Will be coming back again.
November 2025
Andres at the AT&T store in the Gates of Prosper, Prosper, TX was very helpful in helping me to get rid of a scam on my phone. I had been dealing with it for 3 days. Andres also gave me tips to avoid these types of scams. Thank you, Andres & AT&T.
