Optimum is a cell phone and internet service provider in Prosper, TX. It offers the latest 5G mobile phones and high-speed Internet service, providing reliable and fast connections. The business aims to save customers money on Internet, TV, and mobile bills.
Reviews consistently highlight excellent and awesome customer service. Customers report really great and smooth experiences, describing the service as helpful, patient, friendly, professional, and genuine. Representatives are noted for being extremely helpful, incredibly patient, and for answering all questions clearly, quickly, and satisfactorily. They work hard to get customers a really good deal, help find the perfect device and plan, and ensure a smooth setup process. The overall experience is described as easy, stress-free, and very satisfying, leading customers to recommend the store to family and friends.
DERON AND JOSHUA WENT ABOVE AND BEYOND THE CALL OF DUTY TO ASSIST ME WITH MY CONCERN. I AM NOW A LOYAL CUSTOMER.
September 2026
Big thanks to Deron and Josh. They were both incredibly helpful and made the whole process smooth and stress‑free. Their kindness and expertise really made a difference.
