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“Best. Experience. EVER. Iman M. is knowledgeable, efficient and has extremely good customer service skills. He transferred my old phone to my daughter, got a new upgrade for me and even worked to lower our account bill. Worth driving here even if it’s not your local store! In 15yrs of Verizon loyalty this was the very best experience we have ever had. Will be returning for all Verizon and phone needs in the future.”
“2 weeks ago
The manager At this location is top-notch with attention to taking care of you during your visit
Strongly recommend this Allen Verizon location for any phone need.”
“Sean at Zagg was super knowledgeable and talked me into a Zagg phone case. Love it. Thanks so much! Been a Zagg customer for many years, can’t go wrong with any choice that involves Zagg!”
“In 15 minutes George, the mgr, cut my bill in half, set me up on autopay and gave unlimited hotspot. The dude rocks. It’s worth driving to his store to deal with him.”
“I didn’t know nurses get such great services. Priority on the network and 25 % off. The manager made me aware as soon as I came in she asked how my day was, for nurses, that means a lot. Meant a lot more that I will now save with Firstnet and fiber. Healthcare well deserves these incentives and AT&T did not miss the mark here. See Bri if you want quality over just regular service.”
“I had an awesome experience at the AT&T store at 8700 Preston Road in Plano, TX. Specifically because of the employee there, Arthur Briones. He was extremely professional and proficient at his job. He took care of me immediately and ensured what I came in for got done and got done right.”
“We just went to Ifix inside Frisco Walmart to get our laptop fixed , because the cursor was disappearing . Karan is so good , he fixed in a minute as it was some setting issue . For the same problem other repair shops asked us to leave the laptop for diagnostics n all . Really genuine and honest ppl ( Karan & Abdul ) , please visit for all your repair needs !! Thank you”
“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”
“I fixed my iPad screen here. Both representatives I dealt with were very friendly and professional and it was half the price that I was quoted for an Apple affiliate.”
“John was incredibly helpful with my trade-in and provided some of the best customer service I have experienced in a long time! Thank you for making this process easy and for making me feel like more than just a number!”
10AM - 7:30PM
6700 Main St Suite 106, The Colony
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“Always my go to store for the past 15 years for all my computer and cellphone issues. Today my Samsung S25 got hacked and infected so I took it to Millennium and they took care of it in no time. Thanks Jabbar.”
“I had the BEST experience at this AT&T store thanks to Amar
Elvis! From the moment I walked in, they were welcoming, knowledgeable, and incredibly patient. Elvis was professional, friendly, and made the whole process feel smooth and stress-free. You can tell they genuinely care about their customers and love what they do. If you’re looking for excellent service and a team that actually listens and helps, go see Elvis”
“I visited this store to ask about ATT internet service. Bethany in the store kindly helped me get the right internet service for my house! Super nice and friendly! Thanks a lot!”
“Fantastic service and super knowledgeable! Bader the account rep was amazing, my phone had significant program issues and he was able to solve the internal MyAtt app issue so I could trade in my phone. Fast/professional/personable! Use this store if you want real solutions to your ATT issues and for upgrades and new service!!”
“Geniunley the best experience I’ve had at phone carrier store. Natalia was amazing, very knowledgeable and made sure I knew exactly what I was buying. We got through the transfer process pretty quick and had good conversation during it as well. Zee was also super friendly and welcoming. If I could leave 10 stars I would. Thank you guys !”
“Beau is a very respectful and knowledgeable associate! He helped me with any questions and concerns in a very efficient time. I was in and out the door within 40 minutes with a brand new phone and number. Definitely a very helpful and welcoming location”
“Very quick fix! Didn't have to wait long at all. I needed the glass replaced over my camera on my phone. They replaced it within 30 minutes. Awesome service! It was a reasonable price as well. Definitely will come back if I end up having the same problem.”
“Great customer service! I went to trade in my phone and I would say 5 stars to these fantastic employees doing everything they can to help me! Couldn't recommend a store more! ?”
“My experience was amazing. He was very knodgeabke about all the new phones and answered all my questions. When im ready for a new phone ill be back to see him....”
“Juan was just an amazing help, he not only helped with getting a new phone but he also took the time to breakdown pricing and the new changes with the purchase of a new phone. He helped make the experience feel comfortable for not only me but my parents as well.”
“I had spent 20 hours that week being looped and run around on the phone with AT&T attempting to get my internet set up at my apartment. They kept saying there was a “suspended account”. I couldn’t get anyone that could help me through the phone process or explain what that meant.
It was recommended I go into the store and I was calmly greeted by Thomas E. He helped me through the process sitting patiently through phone calls to numbers I did not have. We eventually reached an escalation line and they asked me for a password I was not aware of and asked me to access an email I did not know I had. This information allowed us to find the missing puzzle piece.
Thanks to Thomas, his patience and support, we figured out together that the previous tenant had a delinquent suspended account that was keeping them from being able to set up my internet.
Thank you Thomas for going above and beyond to help me. My apartment has contacted our representative and they are handling the situation from there.
-Rachel K.”
“Sarah was awesome!!! We needed to add a line and get 2 e-sim swaps for 2 other phones. She got us connected and we were out the door in under 15 minutes. Phones are working great. If you need a new phone or cell service, hit up this Cricket store. They really know what they are doing.”
“My phone was COMPLETELY destroyed, ANISH IS A MIRACLE WORKER. This man has the touch of god when it comes to cell phones. Bring all your cellular issues to him and he will fix it for a price that Apple and your phone carrier cant even compete with. 10/10 experience and 10/10 service!”
“Especially switching from Mint Mobile (which isn’t bad for the price if you don’t use much data). Cricket is on AT&Ts network which works extremely well even the hotspot works really well so well I can watch movies and live video chats with no issues. And you get 150 Gigs of cloud storage with the $60 plan. It’s sad that I’m this excited about it but it’s really that good”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco
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“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
“Fifi provided great customer service and made the whole process so smooth and personable. She was professional, friendly, and made everything easy from start to finish. I really appreciated how attentive and helpful she was throughout the experience. Highly recommend working with her!”
“Not all Verizon’s
Are the same. Some are corporate and others are third party so there can be a lot of differences, such as prepaid plans, repairs etc.”
“Marcus was absolutely fantastic! My (senior) mom and I got new iPhones and he was patient, kind, knowledgeable and an absolute delight! He spent almost an hour and a half with us setting up our new phones and transferring our data. Mom moved from Ann android to an iPhone and he was able to make all of that happen! Huge props to Marcus!”
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“Jacob is highly knowledgeable and understands all the products and phone plans. He saved me a lot of money because he saw what plan package all of our phones where on. He is very patient and a joy to work with.”