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“Matthew was great, and we loved the entire experience! Our daughter purchased her first car and the whole process was super fun and easy! Thanks for taking great care of us and making her first car buying experience great!”
“My Tesla Model 3 was experiencing squealing coming from the front wheels. Since it has 100k miles, I figured it was time for brakes. Bryan, the manager, took the car and said he would take a look. After an hour he called me and said the brakes were just fine, but since I use regeneration to stop, the brakes were likely not being used enough. I was really not expecting that level of honesty and integrity- I left the shop saying I needed new brakes and he could have easily put new pads and I would not have been any the wiser. Instead, he took 10 minutes to give me some ideas on how I can turn off the regen occasionally to keep the rotors and pads clean and free of rust. Will definitely be taking my other gas car there as it WILL need brakes soon.”
“Chris has been working on my family’s cars for years. He’s very knowledgeable, personable and attentive. Thanks for your help! Good place to go if you’re in needs of auto repair in Prosper, this is the place to go.”
“Very friendly. Easy online appointment scheduling availability for my convenience. I added a last minute headlight bulb change to my oilchange and they were more than happy to ad that to my work order. I definitely will be back”
“I had an excellent experience with Prosper Automotive. They were upfront and honest about the work needed and offered very fair pricing. They repaired my vehicle within a day, and the service and communication were outstanding. It’s rare to find a shop you can truly trust, but I can confidently say I’ve found my mechanic for life. Highly recommend them.”
“Amazing staff on you guys hands here. Everyone was so friendly. Lowell was extremely helpful! Although you guys couldn’t help at this particular location I could tell that he really does enjoy helping people, and that is extremely pleasant to experience when having trouble with your vehicle!”
“Esa and Leena and thomas are so friendly! From the time I got the quote to dealing with insurance to the day I picked up my finished vehicle, I felt very confident in their services. They went above and beyond to make sure I was taken care of and in less time than I had anticipated. Pricing was great! After the headache of a car accident, I am SO glad I chose to go with this shop. They made an otherwise dreadful situation very easy and painless. I would recommend these guys to anyone!”
“Overall, great service and Jeff was very friendly. I made an appointment, but was told it could take 2-3 hours for the oil change. If it’s an appointment, I feel like it should get first priority over those who just drive in. However, Jeff over delivered and had it ready within 2 hours, which is better than 3, so I’ll take it. He also ran my jeep through the wash and replaced the recalled headrest on the 2nd row! I truly appreciate it!”
“We drove over an hour to this dealership to go through the Costco Auto Program and it was well worth it. We planned out and found my car through the phone and e-mail. And when my car arrive on the lot, I drove out there to trade-in my old car for a new RAV4 Hybrid. Since it was late and there were 2 customers in front of us, waiting for the final step with the finance department, our salesman (Edwin) ran and grabbed us dinner! Everyone was so sweet and nice. No haggling or pushing, just straightforward and doing what's best for the customer.”
“Honestly very impressed with the service here. I previously serviced my Toyota in Plano and McKinney and was never really happy with the experience there.
Today everything was fast, smooth, and professional. Special thanks to Christopher - great service advisor, very helpful and attentive. Definitely a much better experience.”
“I had a great experience getting my oil change here! The staff were very friendly! They had me in and out in about 30 minutes. They also did a quick inspection and made sure to fill up my tires which I really appreciated! Five stars! *update* I went to this location a second time and my pleasant experience continued. I appreciate the consistency with care and friendly staff!”
“I came in for an estimate while waiting on insurance to process my claim and get me in the schedule. Chad was able to get my car in quickly to reseat my bumper so I could drive around for the next week or so. Much appreciated!!”
“Stress-Free and Amazing Service!
I had an absolutely wonderful experience at the Prosper Walmart Auto Care Center! I brought my car in for a tire issue, and they took amazing care of me right away, replacing it with a brand-new tire completely hassle-free.
A huge thank you to Sarah WL and Ashlyn—they are truly amazing people who really know how to run a business! They handled everything perfectly and made the entire process completely stress-free. I highly recommend this shop to anyone who wants great service and peace of mind. They will absolutely take care of you!”
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“I made the mistake of driving to other shops first, ended up here when one of the corporate shops advised to try them.
Crazy happy with the experience, service and just how things were handled from entering to exiting.
Would highly recommend them!”