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“Had a superb experience with this guys.On a saturday night urgently needed to change my car battery. Went to two famous shops who has shops in different zones in the coutry. One turned down me saying we are about to close and other one said its too cold outside to change. Lol!!!Called these guys. Jonathan picked up phone and said he will do it in 10 minutes and He did. Great employee anybody can have. I highly recommend to talk to him if you go there. Super positive attitunde. He saved my day.Realised employees like him saves the shop and business.You just got a customer for life. No more other zones..And thanks a ton again!!!”
“Had a great experience with both Brodie and Gerald here. Our battery died very late in the evening and Brodie helped replace it even though we showed up right before closing time. Great service. Thanks guys.”
“I want to commend the crew of the young men that work at the location, they are courteous and helpful. The location is close and convenient for me so will be back.”
“I will always shop at this particular O’Reilly store because they always go above and beyond for me. Recently , they have changed my key fob remote battery, helped me replace 2 car/motorcycle batteries and helped me with my check engine light. Today in particular, John and Pablo provided outstanding customer service. I’m so blessed and thankful for their help today!!!”
“Gentleman who i didn’t get his name was extremely helpful and kind to me. Helped change a bmw lightbulb with no hesitation where anywhere else they refuse simply because of the make. Thank you sir!”
“Ruben provided excellent customer service. He was extremely knowledgeable and made my experience a very pleasant one!
Anytime someone has car issues it is typically very stressful, but today was the exception with Ruben. He got me the right part, told me to bring the old one back for a refund, and I forgot to bring my receipt with the part, but he went the extra mile and pulled up a new receipt and refunded me for returning the old broken starter.
I will drive to this particular O'Reilly everytime!!
Store 1906 it the BEST!!!
2976 FM 423
Little Elm, Texas 75068”
“Steven was such great help! The wait time was awesome, he knew exactly what we needed and was happy to help us. We were glad he was able to assist us with our need. Thanks Steven for all you do. It was a pleasure to be serviced by you!”
“Highly recommend! I came in with battery trouble today and Ruben was very kind and helpful. He explained the situation very clearly and gave me options, The battery replacement was reasonable and done promptly. Ruben was very professional and courteous.
Thank you!”
“I called and spoke with John about my key fob not working and got it replaced. Come to find out, my car battery had died from not turning off my brights on accident. John not only made sure I was ok, but came to my car to charge it and get it back up and running. He is very informative and has care for people! In saying that, I highly recommend to put your trust in this business. Will be going back when needed. Thank you for your generosity and empathy John! It doesn’t go unnoticed and I’m so grateful for your help today. 5 stars.”
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“Fausto B. was our exceptional customer service representative today.
We visited Battery Plus to inquire about the necessity of a key programmer. I informed him that our vehicle was operating solely on the battery (keyless) due to an accidental disassembly of the fob, resulting in the loss of the programmer.
Fausto informed us that it was not feasible to drive the car without the key programmer, necessitating its presence within the vehicle. He diligently searched the interior of the car and successfully located the programmer, thereby avoiding a significant expense for us.
We highly recommend Battery Plus for their exceptional knowledge, friendliness, and helpfulness.”