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“Five stars for excellent customer service! Aleks was the employee who assisted me today, and he was fantastic. Not only was he super fast, but he was also incredibly nice and helpful with everything I needed. It’s rare to get such efficient and pleasant service these days. Thank you, Aleks!”
“I came here for an Amazon return. Thank you for helping me!! Fast, efficient, and great people skills. I would recommend this UPS store over others because of ease and peace.”
“Had a great experience at UPS shipping three packages to different locations. They were so helpful. The UPS and Craig came in and helped ensure that we got everything on the truck. Still nice to see that people are willing to work hard these days.”
“This location of UPS is very good. The staff is super friendly and helpful. They treat everyone with a smile. They are very quick and efficient too. Love going here.”
“Victoria was so polite and helpful with how I could mail a package with packing peanuts while using a service that provided insurance. A very pleasant experience all the way around.”
“Luis was awesome! Our box was a bit too big for what we had in it. He went the extra mile and cut our box down to fit what we needed! The little details matter and he is a great employee! I would recommend this place for anyone looking to ship anything out. Keep up the great work!”
“Impressive customer service at this UPS store. We had a huge dump of Amazon returns in the middle of the Christmas season, but the team handled it with aplomb. The line moved quickly and Noah was well-mannered and well-trained. Thank you, Noah!”
“This business knows how to deliver customer service! I had an emergency situation happen and left an after hours message.To my surprise I got a call back but I missed the call. The owner left a detailed message with a perfect solution which he explained and had already taken care of without additional cost.
I mean the level of service is above and beyond is on another level. I can't thank them enough. I would definitely recommend!”
8:30AM - 6:30PM
2300 W McDermott Dr Ste 200, Plano
Mailbox Centers
“The new employee Rahul was very helpful and kind!! I had so many returns but Rahul made it quick and easy and even helped save me money!! I will definitely be back to this location.”
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
8:30AM - 6:30PM
9720 Coit Rd Ste 220, Plano
Mailbox Centers
“I just had one of the best experiences at this location. I go to UPS often and it's not every time that someone is extremely busy and has a level of patience, customer service, and the tentativeness that Craig just showed. Hats off to him man. He was the only one in the store and there were about four customers in there. One customer seemed like he had quite a bit going on but Craig was able to not only continue to help that customer, also help the remaining customers that were waiting in line, apologize for the inconvenience, and appreciate us for the patience. Just overall awesome customer service and very informative as well. Craig, you're awesome.”
8:30AM - 6:30PM
5999 Custer Rd #110, Frisco
Mailbox Centers
“Extremely helpful! I use this location to print and ship to numerous locations around the country. James, Andrew and the entire team go out of their way to ensure everything exceeds my expectations.
Thank you for all you do!”
9:30AM - 6:30PM
6710 Virginia Pkwy STE 215, McKinney
Mailbox Centers
“I arrived at 0930 without an appointment for TSA precheck, appointment was for two days later. Someone else arrived at the same time and had an appoint for 0940 but did not have the correct documents so they left. I was called back at 0942 and out of the door by 0948. Everyone I interacted with was courteous. Great experience.”
“Brad was so knowledgeable and amazing. His Tetris skills are on point and he provided truly white glove service. If I could give more than 5 stars I certainly would.”
8AM - 6:30PM
4341 PGA Pkwy, Frisco
Mailbox Centers
“Selina at UPS is fantastic! She is always very efficient and extremely helpful. She made the whole process quick and stress-free, and went out of her way to ensure everything was handled properly. Great customer service—thank you, Selina!”
“I have had a mailbox box at this UPS Store for several years, and always had a good experience with this store. Gabe the Mgr. does a fantastic job training the new employees, who always say hello when people enter the store, and the franchise owner is periodically in the store working hard to make sure things are running smoothly. If you are looking for an extra Mailbox for your Small Business, need Copies, Notary Services or Mailing a Package, give this store a chance, they won't disappoint you.”
8:30AM - 6:30PM
101 N Greenville Ave C, Allen
Mailbox Centers
“GREAT REVIEW!! I stopped in here to buy some stamps, one day, since it's on my normal route. After my first visit, I realized that it would be my new go-to destination for all shipping needs (FedEx, UPS, USPS). Also, if you need a last-minute greeting card for any occasion, they've got you covered. I've been there about 3 times, and I'm a huge fan! My loyalty to them stems from their kindness, friendliness, and overall great customer service. I've dealt with Arian and Angie. Both of them are super sweet, while meeting all your needs. There is another gentleman there sometimes, but I don't know his name. He is also super friendly and very welcoming when you enter the store. :-)
If you need printing, shipping, stamps, notary services or even passport pics, this is your spot! Thank you Mr. Parcel for being so accommodating, helpful and always sending me out door with a smile!”
“I had an outstanding experience at the UPS Store thanks to two employees who truly went above and beyond. From the moment I walked in, they were professional, friendly, and incredibly helpful. They handled my shipment quickly and carefully, answered all my questions with patience, and made the entire process stress-free.
It’s rare to find someone who genuinely cares about customer service the way they do. Their positive attitude, attention to detail, and willingness to help made a huge difference. These employees are true assets to the UPS Store and absolutely deserves recognition for their hard work and dedication.
I’ll definitely be coming back because of the exceptional service I received. Thank you for making my day easier!
Rosie and Domenica, thank you for your kindness and professionalism.
Jackie”
8:30AM - 6:30PM
1821 N Lake Forest Dr Ste 700, McKinney
Mailbox Centers
“I hear Cooper is the best around!! Great job for going above and beyond for my dear friend Lisa!!! We love people such as yourself. KEEP BEING AMAZING , you're going places for sure!”
8:30AM - 7PM
906 West McDermott Drive Suite 116, Allen
Mailbox Centers
“Spectacular service! I’ve made several visits to this location, and the service is consistently excellent. Every employee is friendly, kind, and incredibly helpful. They’re always quick, efficient, and make the shipping process easy and stress free. I highly recommend this location!”
8:30AM - 6:30PM
5729 Lebanon Rd Ste 144, Frisco
Mailbox Centers
“I visit this store almost every week to take care of shipping needs, mailbox, Amazon returns, and notary services. They have the fastest and friendliest service, thanks to Desiree and Tracy!”
“Very respectful and effective workers. The team there is always working to get people in and out. If they see the line growing, they take people with returns to side computers to help out. Super nice workers.”
“I’ve had multiple expeditions working with the team at this UPS store, and they are great! I have Notarized, printed documents, returned my Amazon items, and the list goes on. I really like dealing with anyone on at this location because they’re respectful and kind.”
“This is the 2nd time I have used this store to return my Amazon packages. I am a senior citizen & am not too tech savvy. Both times I’ve gone to this store, Teheran employees who helped me could not have been more kind & patient. I will definitely continue to use this store.”
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“This is the Best UPS store that I have ever been to! Everyone was helpful, kind and went above and beyond to make the experience great!!! There are very few great customer experiences in these times and they definitely made you feel VALUED as a customer!!! I was very impressed!!! I would give more than 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ if I could!!!!! The best UPS store!!!”