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“I love this location as the staff is always very friendly and helpful. A big shoutout to Jabari and Malik for quickly jumping in and helping me with a huge order for printing and lamination”
“I have used this location for several returns, have had wine shipped and have sent out an expensive watch for repair and the staff is always wonderful and efficient.”
8:30AM - 7PM
2750 South Preston Road Ste 116, Celina
Mailbox Centers
“I am handicapped, and sometimes in this heat it is difficult to get to the UPS store. My attorney needed a notarized document today, so I called the store and was very surprised when they said they could receive my document over email and notarize it, as they know me from previous trips to their store. That is quality customer service.... thank you for that!!!”
“Return process was super easy & they were very nice & friendly when I came in. They taped up the box and the label for me. Highly recommend if you want an easy experience.”
“Isabella here was awesome and super patient with us for the notary and print outs. Thank you so much. The entire store employees were great to be honest. Shout out to Isabella!!”
“A huge thank you to UPS for the outstanding customer service! I changed my mind about mailing a package, and the team was incredibly helpful in holding it before it was sent. I truly appreciate the professionalism, quick assistance, and willingness to help. It’s refreshing to experience customer service that goes above and beyond. The store manger (Ein), Romney,and other staff- thank you!!!
Thank you, UPS, for making the process so easy!”
“They are always kind and to the point. I have used them for years to pick up my uhaul for moving. If (and usually when....bc its moving and it sucks) something unforeseen happens they are kind and helpful and it is always so appreciated.”
8:30AM - 6:30PM
2300 West McDermott Drive Ste 200, Plano
Mailbox Centers
“Great team here! I had a shipment come back as return to sender. They helped me thru all the options and costs for each. They also took extra time to get everything the way I wanted. Thank you!”
9:30AM - 6:30PM
6710 Virginia Parkway Ste 215, Mckinney
Mailbox Centers
“I’ve shipped a number of items from this location in the past year or so and always get the friendliest, most helpful service from Scott. The folks in this area is lucky to have him! ?”
“Joel is Always friendly and helpful! It’s super convenient to have options n sending mail.
Victoria is also friendly and helpful. Cute gifts if u want to browse!”
8AM - 6:30PM
4341 PGA Pkwy, Frisco
Mailbox Centers
“Selina at UPS is fantastic! She is always very efficient and extremely helpful. She made the whole process quick and stress-free, and went out of her way to ensure everything was handled properly. Great customer service—thank you, Selina!”
“Shout out to Gabriel who saved the day with his patience during fingerprinting with sweaty palms on a very hot 100* day. Going above and beyond seem like his nature and countenance like the messenger angel of God — Gabriel.
Thank you Gabriel for being so nice and patient.”
8:30AM - 2PM
202 West Main Street Suite 2023, Allen
Mailbox Centers
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
8:30AM - 6:30PM
101 North Greenville Ave C, Allen
Mailbox Centers
“Olga was very helpful in helping me shop for a good shipping service. Her customer service and professionalism was very much appreciated. I will be returning soon.”
8:30AM - 6:30PM
5999 South Custer Road Ste 110, Frisco
Mailbox Centers
“Hello,
I visited your establishment on August 10-11, 2026, to share my positive experience with your remarkable staff, especially Andrew and James, who were exceedingly accommodating. The customer service was beyond my expectations, starting from the unloading of my vehicle until the shredding of crates filled with paperwork. Both individuals exhibited exceptional patience, which significantly reduced our time spent shredding piles of documents. I genuinely value your outstanding customer service once more.
Dr. Carrie D. Ali”
8:30AM - 7PM
906 West McDermott Drive Ste 116, Allen
Mailbox Centers
“I had a wonderful experience at The UPS Store in Twin Creeks Village. Jeffery was exceptionally kind, patient, and helpful. I couldn’t remember how to pull up my Amazon return barcode or where I had saved it, and he calmly helped me find everything and complete my returns without making me feel rushed. That kind of customer service truly makes a difference. I really appreciated his help and highly recommend this location!”
8:30AM - 6:30PM
9720 Coit Road Ste 220, Plano
Mailbox Centers
“Easy and breezy to get service and assistance, highly recommend! Craig took care of my service needs and got me out in a jiffy. Store is clean and plenty of parking!”
“George and Brent were extremely helpful. Their knowledge, skill, and integrity made our day. Thank you Sirs! I needed multiple documents copied, notarized and/or witnessed. The three members of staff on duty made this challenging task for me, quite easy. I appreciate their assistance very much.”
8:30AM - 6:30PM
1821 North Lake Forest Drive Ste 700, Mckinney
Mailbox Centers
“Great staff, prompt service. I drop off packages twice per week. Can get quite busy 5pm-6pm which is to be expected, but the queue flows readily enough. So happy to have this location so close by!”
“I literally just left this location and by far everyone here was welcoming and friendly and was so willing to help even if they weren’t at a register. I want to give a special thank you for Nolan for being so kind and helping me. Again thank you.”
“Brad and Olivia provided exceptional service from start to finish. They were incredibly helpful, answered every question I had, and made sure everything was handled with the utmost care and attention to detail. You can genuinely tell they take pride in providing great customer service and making sure their customers have a positive experience.
I really appreciate how professional, friendly, and thorough they were throughout the entire process. Brad and Olivia are a great representation of what customer service should look like. I highly recommend this UPS location and will absolutely be coming back!”
8:30AM - 6:30PM
5729 Lebanon Road Ste 144, Frisco
Mailbox Centers
“I visit this store almost every week to take care of shipping needs, mailbox, Amazon returns, and notary services. They have the fastest and friendliest service, thanks to Desiree and Tracy!”
8:30AM - 6:30PM
5605 FM 423 Ste 500, Frisco
Mailbox Centers
“I had a frustrating experience at this location on Saturday, January 10th, while trying to mail a package. However, I am writing this review specifically to highlight the store manager, Ms.Bobbi.
I emailed her the same day, and she got back to me first thing Monday morning. She truly listened to my concerns and assured me she would address the situation with her team. Ms. Bobbi is an absolute gem—she provides excellent customer service and is such a kind, beautiful soul. To be honest, she is the only reason I continue to use this specific UPS Store. Thank you, Ms. Bobbi, for your professionalism and for making things right.”
“Most UPS stores stress me out but the service I received at this location was great. I was helped out by a lady name jadee, she helped me with a difficult return and was really patient with me while I figured out who I was shipping to. More places with service like this are needed.”
“All I can say is, I was in and out within 20 Seconds.
Staff members were friendly, store is clean.
All is good in the world.”
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“Everyone at this store is amazing! Always fast service, friendly & welcome you with a smile. I drive out of my way to continue to give my business to this location despite moving & closer to another UPS Store because of how great the people & service is.”