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“Isabella here was awesome and super patient with us for the notary and print outs. Thank you so much. The entire store employees were great to be honest. Shout out to Isabella!!”
“A huge thank you to UPS for the outstanding customer service! I changed my mind about mailing a package, and the team was incredibly helpful in holding it before it was sent. I truly appreciate the professionalism, quick assistance, and willingness to help. It’s refreshing to experience customer service that goes above and beyond. The store manger (Ein), Romney,and other staff- thank you!!!
Thank you, UPS, for making the process so easy!”
“I go here to drop off my eBay orders and they've always been kind, helpful and easy to deal with. Never takes longer than 5 mins as long as they aren't busy which I've never really seen except for one time. It's much more painless to go here than dealing with UPS/USPS.”
“Brad and Olivia provided exceptional service from start to finish. They were incredibly helpful, answered every question I had, and made sure everything was handled with the utmost care and attention to detail. You can genuinely tell they take pride in providing great customer service and making sure their customers have a positive experience.
I really appreciate how professional, friendly, and thorough they were throughout the entire process. Brad and Olivia are a great representation of what customer service should look like. I highly recommend this UPS location and will absolutely be coming back!”
8:30AM - 6:30PM
5999 South Custer Road Ste 110, Frisco
Mailbox Centers
“Hello,
I visited your establishment on August 10-11, 2026, to share my positive experience with your remarkable staff, especially Andrew and James, who were exceedingly accommodating. The customer service was beyond my expectations, starting from the unloading of my vehicle until the shredding of crates filled with paperwork. Both individuals exhibited exceptional patience, which significantly reduced our time spent shredding piles of documents. I genuinely value your outstanding customer service once more.
Dr. Carrie D. Ali”
“George and Brent were extremely helpful. Their knowledge, skill, and integrity made our day. Thank you Sirs! I needed multiple documents copied, notarized and/or witnessed. The three members of staff on duty made this challenging task for me, quite easy. I appreciate their assistance very much.”
“Shout out to Gabriel who saved the day with his patience during fingerprinting with sweaty palms on a very hot 100* day. Going above and beyond seem like his nature and countenance like the messenger angel of God — Gabriel.
Thank you Gabriel for being so nice and patient.”
8AM - 6:30PM
4341 PGA Pkwy, Frisco
Mailbox Centers
“Selina at UPS is fantastic! She is always very efficient and extremely helpful. She made the whole process quick and stress-free, and went out of her way to ensure everything was handled properly. Great customer service—thank you, Selina!”
8:30AM - 6:30PM
5729 Lebanon Road Ste 144, Frisco
Mailbox Centers
“I visit this store almost every week to take care of shipping needs, mailbox, Amazon returns, and notary services. They have the fastest and friendliest service, thanks to Desiree and Tracy!”
“I literally just left this location and by far everyone here was welcoming and friendly and was so willing to help even if they weren’t at a register. I want to give a special thank you for Nolan for being so kind and helping me. Again thank you.”
8:30AM - 6:30PM
5605 FM 423 Ste 500, Frisco
Mailbox Centers
“I had a frustrating experience at this location on Saturday, January 10th, while trying to mail a package. However, I am writing this review specifically to highlight the store manager, Ms.Bobbi.
I emailed her the same day, and she got back to me first thing Monday morning. She truly listened to my concerns and assured me she would address the situation with her team. Ms. Bobbi is an absolute gem—she provides excellent customer service and is such a kind, beautiful soul. To be honest, she is the only reason I continue to use this specific UPS Store. Thank you, Ms. Bobbi, for your professionalism and for making things right.”
Mailbox Centers
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Mailbox Centers
“Return process was super easy & they were very nice & friendly when I came in. They taped up the box and the label for me. Highly recommend if you want an easy experience.”