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“Even though the location didn’t have the highly sought after antiviral for my child, the pharmacist took the time to look up another location and confirm they had the very hard to find medication. This was the 5th pharmacy I’d visited that day looking for it and their team took the time to provide customer service to someone they wouldn’t see a dime from. For that, we will go back there next time.”
“I need a prescription like every five years or so I’ve been here twice. Positive experience both times. Since I come so infrequently, I never know where to stand in line or how pharmacy even works but they help me in a friendly manner. Way better than any chain pharmacy where everyone looks miserable waiting around-you don’t see that here. I think the guys name is Jay.”
“Great pharmacy! They’re very quick on refills and are incredibly helpful!
Future heads up to everyone, if you’re trying to get a prescription filled of a controlled substance they DO NOT accept orders from tele health doctors.”
“I agree that the text notifications are problematic, but if you use the website (or app), it gives you the info you need.
But as far as the staff - 95% of the time I get great service. Friendly, knowledgeable pharmacists and techs that go out off their way to lend a hand. I used to deal with a different pharmacy that was SO terrible - I'm really grateful I found this one!!”
“Awesome pharmacist and pharmacy workers. My weekly injection pens got stuck and I was panicking so I called the pharmacy since I got my injection pens there. The pharmacist picked up the phone right away and after listening to my problem, hey immediately provided my the manufacturer's phone number as well as guided me on how to best explain the situation to the manufacturer. I followed his advice and got a whole new box replaced for me within an hour of calling the pharmacy. It's really great to have a dedicated and caring pharmacy workers who's there for you, and I will transfer all my meds abd my family's meds from CVS to Kroger”
“Alicia is one of the best employees I’ve ever met. Her excellent customer service and positive attitude are the reason we keep coming back to the store. Kudos to Alicia for always providing such a wonderful experience!
CVS - prosper on coit and university drives”
“I had a wonderful experience with Billy at CVS. He was very patient, helpful, and kind. He took the time to answer my questions and made sure I received the help I needed. I really appreciate his excellent customer service. Thank you, Billy, for being so helpful and professional!”
“i went to kroger to pick up groceries for the week and found the store easy to get around. the shelves were stocked and i had no trouble finding the items on my list. an employee helped me locate a product i missed. checkout was quick and the cashier was friendly. it was a simple shopping trip that went better than expected.”
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“I want to recognize Priya for her outstanding service and dedication. She went above and beyond to help me get my prescription transferred and filled, and she handled everything with such professionalism and care. What could have been a frustrating situation was made completely smooth because of her persistence and attention to detail☺”