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“This review is solely based on my interaction with the patient kind manager, Kim at this store. She was so helpful when I told her about my lost package. After getting the run around from the corporate office, she went out of her way to assist me with filing my claim. I am upset that UPS delivered my package to the wrong address and won’t retrieve it, but the level customer service I received from Kim was exceptional! She truly cares about her customers. Thank you so much.”
“Today is Christmas Eve and I appeared at the UPS store in Duncanville with a very large box for shipping. Three of the employees rushed to help me. These three Angel's are Joshua, Allen and Tien. I received extremely professional and friendly service which, unfortunately, is rare these days. Thank you UPS for hiring kind and caring people. Joshua, Allen and Tien are valuable for your future success! This is my forever store for shipping and office needs!”
“My service personnel was Mrs. Y. Brown and I received very friendly service from her as well as assistance with using my cell phone to get my package where it needed to go. Hats off to her. Thanks.”
“This place has it all. When it comes to shipping, packing material, and even receipt paper for a cash register, they have it. The brother that owns this shop makes shipping so easy. He even did a an international tracking for me when I Shipped to Japan… He takes care of the community, and he is a military vet. Thank you, brother.!!!”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
Mailbox Centers
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“Mariah,
Today I had the opportunity to be assisted by Mariah. I had a document scanned and the settings were not change. Mariah worked to correct the matter without giving up. I could have lost a major contract without her assistance. Thank so much UPS for hiring someone of her caliber. Her services today were beyond her job description. Please give her a raise or promotion, or both.”