Car Rental in Richardson, TX

“Good experience. Vlad is my service writer and he did a great job of going over my maintenance service needs. I plan to schedule all of my future service needs with him. He is an asset to your team.”

“I called ahead to let them know I would be coming to get a rental for my insurance claim Rashead Lyles was very polite and he told me he could get me in a SUV like I was driving for 9 something extra a day I told him I just wanted a compact car with about the same kind of gas mileage my Rav 4 was getting I thought after telling him that he was going to give me alot smaller car but when he walked around back with me I was very shocked when I was driving away in a 2025 Malibu that had leather seats heated and cooled seats and heated steering wheel and even remote start. When I took the car back today he saw me and waited on me and then we went out back to look it over he asked me if I had any mechanical issues and how I liked it and I said I loved it then he asked me do you want to buy it.lol. Thank You So Much for your professional customer service skills. I highly recommend Rashead Lyles.Thanks again Mike Chappell”

“I am giving this place such a high rating purely because of Stephanie. She was so positive, kind, and helpful in dealing with not only me but every customer in the store. It sounded like there was an issue with a bunch of rental cars (through no fault of her own) that she was having to deal with. Even though I could tell she was stressed, she handled everything with such professionalism and grace. Absolutely blown away by how amazing she was. Five stars for Stephanie!”

“Returning and leasing a car is quick. Front desk staff were supportive.
Went to return my previous car and take a new one. Reserved full size car but there were no car available. They given same car which I returned back to me and asked to call next day to check if they have any car available. I tried to call them couple times but line always busy. Will contact them again and will update here how's the process goes by.”

“This Enterprise has employees. They are available to answer the phone and help you get a reservation scheduled. I had a rental through insurance due to a wreck. Whole process took me less than 10 minutes and they even picked me up later that afternoon. This was the THIRD location I called. spent about an hour and twenty minutes with the other two and couldn't ( or wouldn't) help me.
I appreciate the employees help at this location! Thank you”

“11/24/2025 - Mr. Parker and his team is amazing and I thank him and his team for their A+++ and 5 STAR Customer care experience. Clean and excellent vehicles delivered on time. Pickup and Drop off was a breeze. Highly Experienced and professional staff who will go above and beyond to get you what you need. Delwin at this Hertz location is extraordinary and is a real professional. I highly recommend Hertz at this location to friends and family for your next business or leisure experiences. Absolutely will be renting again for holidays and vacation. Thank you Mr. Parker for making our mini vacation a memorable one!!”