Metro by T-Mobile at 1455 W Buckingham Rd Ste 100 offers fantastic prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers have praised the friendly and knowledgeable staff, highlighting their patience and willingness to help. Reviews mention excellent customer service experiences, with team members providing thorough explanations of plans and assisting with device upgrades. Customers expressed satisfaction with their new phones and the overall service, appreciating the team's dedication. Additionally, the store is noted for its good selection of accessories and the ability to communicate in Spanish. However, a few customers suggested improvements in inventory management to ensure all phones are in stock. Overall, Metro by T-Mobile is recognized for its great service and helpful staff.
Zana helped me so much when I came in to get a new phone! She was super patient, answered all my questions, and made the whole process easy and stress-free. I really appreciated how she took the time to make sure I got the right phone for my needs. Great customer service—thank you, Zana!
March 2026
Zana helped me to get free phones and process was so good đź‘Ť
February 2026
This store was very helpful to me and to my family we all got new phones and she talks you through everything.
