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10AM - 8PM
581 W Campbell Rd #109, Richardson
Mobile Phones
10AM - 5:30PM
777 Central Expy Suite 5 C, Richardson
Mobile Phones
“Volvo wanted nearly $600 to replace my key tag which does not support battery replacement. Brought it here and my tag now has a new battery for significantly less than $600. Mann Thanks.”
“Fantastic service, reasonable prices and truly “rapid” turnaround! I had a problem with my HP laptop since my backpack fell while the laptop was in it. The system started crashing. Initial AI chat indicated a potentially loosened SDD or RAM connection. I rushed it to them on Saturday night 10 min before the close. They had it fixed the next day on Sunday! 5 stars! Highly recommended!”
“Shout out to Rob! He took care of me well today and was very helpful and understanding. He made it easy for me to get in and right out straight to the point. I don’t leave reviews often and he was well worth it. Thank you for giving me a great customer service experience!”
“We came in to get home internet set up and we were pleasantly surprised that we could get a modem in person (rather than having to wait for it to come in the mail like AT&T)
Ahura helped us out and we were in and out in less than 30 minutes 👏
Also will add the location was super clean and tidy.”
“Sent the phone to my grandparents house to see if getting thing would be easier than sending it to my house and it definitely was so the carrier just doesn’t like my house I guess but far as I know everything works great.”
“Sydney Ricks was absolutely incredible! I can’t even begin to express how much she saved me today. She was very kind and professional and did all that she could do. She jumped through so many hoops for me that she didn’t even have to. She was extremely helpful and was able to resolve my issue and did it with a pleasant attitude though it was frustrating for me (and I’m sure for her) she didn’t give up and went above and beyond! I will be looking for her should I need to come in again. Great experience and exceptional service”
“Adam was wonderful by helping us from troubleshooting the battery to picking a new phone (not only once but twice). He even helped us wipe out all the information from the old device and setting up a new one.
I highly recommend him as he is super patient, knowledgeable and kind.
The whole process was very pleasant.”
“Double, yeah, Hey guys, if you need good service 100%, excellent come to this guy is very nice.I appreciate all he's done for me today.Please retronise him thank you”
“Emma is amazing, explains everything really well and gave me the best deal for a Samsung tablet. The store ambiance is also amazing. Would definitely recommend it to others :)”
“For context, my mother has dementia and she is on our account. We were notified that she had bought a new phone and drove up to the store scared that she had signed away something that she couldn’t get out of. Jay was the best employee ever and helped her trade her old phone in for a free new one. There were no hidden fees. He did not take advantage of her in anyway or sell her on anything she did not absolutely need. An amazing employee, Jay thank you. To make things better my wife and I ended up getting a phone from Jay. Please promote this guy. Amazing service.”
“So my child's phone was a mess and I ran to this location cause they needed a new phone ASAP. This man (*whose name i forgot, I'm so sorry!) actually took the time to explain to them why this had happened and talked about her options.
They even took the time to get their new phone adjusted and we were glad that everything was resolved!
I'm so glad that he took the time to fix our issues and gave great advice to them!
Will always stay a Metro PCS customer for sure!🥰”
“Be nice to her.
Outstanding Service from Jane at Metro by T-Mobile
I want to take a moment to recognize Jane for the incredible job she does at Metro by T-Mobile. She deserves so much appreciation for the patience, professionalism, and kindness she shows customers—especially when they come into the store frustrated because another location made a mistake that Jane had nothing to do with.
It’s not easy being the only person working in the store while dealing with upset customers who may take their frustration out on her. Yet Jane continues to stay calm, respectful, and focused on finding a solution. She goes above and beyond to help people, even when the situation is difficult and completely outside of her control.
Jane should be recognized for her hard work and dedication. Customers may not always see everything she has to deal with behind the counter, but her effort and commitment truly make a difference.
Thank you, Jane, for your patience, professionalism, and excellent customer service. You are greatly appreciated and deserve recognition!”
“I enjoy coming here the place is clean and neat and there is an attendant available from open to close. I Don’t really like how some of the parents let their children run all over the place and climb on top of the washers but that has nothing to do with the place itself it’s all about good parenting and most of these children’s parents are the real children! Thats why I started coming between 7am and 9am...it’s the best way to avoid their bad asses! There are chairs for days! See how she ALLOWS the behavior! You can see it but her 2 to 3 years old daughter is standing in front of her! She saw her brother climb up like Spider-Man so she joined in!”
10AM - 8PM
2193 W Buckingham Rd, Richardson
Mobile Phones
“Milagro. Give me a excellent customer service today. She has good energy..good vibe.. my 2d time..Great promotions. And excellent attention to customer .I recommend her. At cricket”
10AM - 8PM
1430 W Spring Valley Rd, Richardson
Mobile Phones
“Best customer service from the young ladies,there are people out here cussing them out and harassing them and they kept it professional 100% those ladies need a raise because not anyone can support all the ghettoness some people have. I was sadden to say there was two ladies who were cussing at them and harassing them and the ladies kept it professional shout out to you ladies I hope this company values all the hard work you ladies do!!!!!!”
“Jacob's attention to detail.and LISTENING was unreal. He got everything RIGHT. If you want a store to go to for phones and anything else by all means go here. He will make the experience more than just eventful. It will be a fabulous experience.”
“Never been to this place but I have been a loyal customer with MetroPCS since 2015 n not planning to go no where else but i just want to say thanks and at this moment my time has come for another upgrade on another phone n I was just looking for a little discount for next my phone if it's possible Thanks”
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“The staff here is AMAZING they are patient, kind and friendly. I will not use any other repair shop. Their prices are very reasonable and they work with you too!!! Great CUSTOMER SERVICE!!!”