Spectrum Store

Cell Phone Stores , Internet Service Providers
Hours: Spectrum Store, located at 1450 E Belt Line Road in Richardson, TX, offers a range of services including broadband Internet, mobile, and cable TV. Customers appreciate the knowledgeable staff, particularly a representative named JT, who has been praised for his exceptional customer service. Many reviews highlight his attentiveness, patience, and ability to assist with phone upgrades and service plans while providing support to other customers. Another staff member, Nitza Martinez, is also noted for her enthusiasm and diligence in helping customers. While most experiences at Spectrum Store are positive, there are some complaints regarding the company’s policies and pricing. One customer expressed dissatisfaction with the billing practices after returning equipment late, leading to charges that were perceived as unfair. Overall, the store is recognized for its helpful staff and service, but there are concerns about Spectrum’s pricing and service as a company.

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1. Richardson, Texas